• Be valued for your clinical skills and experience in the mental health sector
• Salary packaging, 5 weeks’ annual leave and individual professional development
• Package of benefits (e.g. free parking, wellbeing investment and flexibility)

About the Role

Brisbane North PHN delivers the national Head to Health Phone Service in the Brisbane North region. The service delivers a range of activities to support people to access the most appropriate mental health services to meet their needs, within a stepped care approach.

Duties and responsibilities (for full details see Position Description)

• Respond to mental health and referral system support enquiries via phone, web-based chat and/ or email from a range of stakeholders.
• Perform accurate and timely mental health assessments following a range of evidenced-based frameworks.
• Complete referrals into a range of services and supports, ensuring that they are progressed per agreed processes and timelines.
• Provide clinical oversight, secondary consultation, case review and support to non-clinical team members to more complex enquiries and presentations.
• Perform brief intervention and risk assessment for callers presenting in distress or at risk of harm and as required escalate to appropriate services.

About you (for full details see Position Description)

• Tertiary qualifications in social work, psychology, nursing, or occupational therapy
• Registration or eligibility for registration with AHPRA or AASW. Valid Queensland’s Working with Children Check (Blue Card) or ability to obtain one upon commencement of employment.
• Demonstrated and significant experience supporting people with mental health concerns.
• Experience with client management systems, record management, data collection and digital technology. Intermediate skills or above in Microsoft Word, Outlook, Excel, SharePoint and PowerPoint.
• Competency in mental health and risk assessment, brief intervention, and complex care coordination.

About us

Our vision is for a community where good health is available for everyone. We work with others to create and deliver the best possible health and community care system for the people of our region. We strive towards this by listening to the community, reorienting the health system toward care being closer to home and building capacity of providers and partners to meet health needs. We are passionate about living our values each day: collaboration, integrity, diversity, courage, and impact.

Joining us means a…

• Great workplace culture with exposure to a wide range of programs
• Flexible work options (including work from home up to 3 days per week, flexible hours, accrued days off, and flexible start/finish times)
• Generous salary packaging arrangements, including NFP tax-free benefits
• Annual professional development funding
• Modern Lutwyche office base with free undercover parking
• Five weeks' annual leave per annum
• Early access to long service leave
• Social and friendly work environment, great kitchen breakout facilities and close to shops, cafes and transport
• 17.5% leave loading
• Access to Employee Assistance Program for you and your family

Apply to join our team

To apply please:

• Review the full position description
• Direct any queries about this role to [email protected] using the subject line: Service Navigator, Clinical - Mental Health Reform enquiry via EthicalJobs.
• Upload your current resume and a covering letter (letter maximum 2 pages) that directly addresses how you meet the selection criteria, via the 'Apply now' button below.
• We are committed to achieving a diverse workforce and strongly encourage applications from people of Aboriginal and Torres Strait Islander heritage, people from culturally diverse backgrounds, people with lived experience of mental illness and people with disabilities.