• Seeking x 2 Casual Centre Operations Officers at Arncliffe Youth Centre
• To provide operational support for the delivery of the Centre as a direct service of Council
• Casual positions for up to 6 months, with extensions considered

Our team

At Bayside Council, we are committed to a positive, flexible and supportive workplace culture, where our people and customers feel respected and valued. We are proud to serve our community through operating with transparency, integrity and in the best interests of the Bayside community to deliver exceptional service.

The City Life directorate delivers personalised and public services to enhance community life, including family, aged, leisure and cultural services.

About the role

The Arncliffe Youth Centre is a sport, recreation, and community-focused Youth Centre for all, incorporated into a mixed-use residential and commercial complex, located at 9 Townsend Lane, Arncliffe and accessible via the Princess Highway.

The primary purpose of the role is to support the day-to-day operations of the Arncliffe Youth Centre. This support extends to the effective and efficient supervision of the physical asset (the Centre) alongside supporting the activities, programs, services, events, and people contained within.

The role will be responsible for the delivery of general day-to-day front of house operations with a strong focus on providing customer service and experience. You will be responsible for coordinating bookings, set up and pack down of spaces, operating audio-visual equipment, data entry, general administration, facilities management, cash handling and processing retail transactions. The role will be the face of the Centre and will be the point of call for patrons, requiring strong communication and interpersonal skills.

About you

You will be expected to be:

• Facilitating the day-to-day operations for the Arncliffe Youth Centre.
• Supervising the Centre patrons, contractors, volunteers, and partners.
• Supporting the operations of Centre-based activities, programs, services, and events.
• Implementing Centre operating procedures and policies.
• Performing a range of general administrative and front-of-house tasks.
• Responding to enquiries and providing timely information to patrons.
• Delivering impeccable customer service and experience.
• Being the first point of call for patrons of the Arncliffe Youth Centre.

We are looking for someone who has:

• Tertiary qualifications and experience relevant to the role.
• Demonstrated experience in the effective delivery of customer service and experience.
• Demonstrated experience in the effective delivery of administration, front-of-house operations, and facilities management experience.
• Proficiency in the use of software applications and technology, including audio-visual equipment, bookings systems, customer relationship management applications.
• Current First Aid certificate or willingness to obtain.
• Working with Children Check (NSW) and Criminal Reference Check.
• Current Driver’s Licence Class C or LR licence, or willingness to obtain.

Our benefits and culture

As an organisation, we pride ourselves in offering a flexible working environment centred on delivering great outcomes for our customers, whether internal or external. Bayside Council has a strong culture of collaboration and delivering exciting new initiatives for our community.

Apply now

Before submitting your application, please take the time to read the job description found here.

Salary Range:

• From $31.33 - $35.09 per hour, plus 25% casual loading, plus 10% superannuation

Enquiries: Benjamin Stevens – Centre Coordinator – Arncliffe Youth Centre on 9366 3500.

To ensure Council can meet its work health and safety obligations and comply with the COVID-19 Public Health Orders your position will require mandatory vaccination with successful candidates required to provide proof of vaccination status.

We are an equal opportunity employer committed to an equitable, diverse and socially inclusive work environment.This role will require a national criminal check and pre-employment medical check.