Do you want to be part of using the business of banking as a force for good? Do you want to create positive impact for people and the planet? Bank Australia is the bank for people who want to be part of a movement creating a fairer and more just world.

We’re growing fast as more people choose to align their banking with their values. We’re a customer owned, B Corp certified bank. We empower our staff and 185,000+ customers to be part of the clean money movement.

We currently have an exciting permanent, full time opportunity for a CRM Application Engineer to join our highly engaged and professional Transformation Delivery department. This role will be based in our Collingwood Head Office and will report to the Technical Lead.

The CRM Application Engineer is a technical role that will focus on our implementation of Dynamics 365 and other supporting technologies. This role will work alongside an agile product-based delivery team who are tasked with delivering ongoing optimisation within the platforms. As the key technical resource, this role will be responsible for designing, building, developing and testing technical solutions within Dynamics 365

Why join us

• We have big plans to become Australia’s most trusted bank and a leading purpose-driven business.

• As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, putting purpose over profit.
• Every role and person in our bank is essential to bringing our values, purpose and aspiration to life.
• We offer flexible working options, competitive salary and 12% super.
• Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships.
• We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave.
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours.
• We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community.
• We are the first bank in the world to care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation.

What you will be doing

• Developing technical solutions within the Dynamics 365 & Power Platforms using various methods, such as custom flows, power automate, plugin and JavaScript
• Manage technical deployments to ensure solutions and schema remain consistent across all environments
• Ensure all source code changes are checked into the banks source code repository
• Collaborating with cross-functional teams to identify and document technical requirements
• Design, build and maintenance of documentation of new features and integrations
• Complying with architecture framework, practises and procedures
• Selecting and using the necessary tools to achieve the desired business outcome
• Ensuring source code is maintained to modern standards, including remediation of deprecated functions and code
• Assisting and inputting to our architectural practises and procedures and help maintaining relevant artefacts
• Assist in gap analysis to identify opportunities and issues, and propose solutions

What you will bring

• Demonstrable experience working as a technical resource on enterprise level Dynamics 365 Projects
• Experience working across the project lifecycle – ideation through to delivery.
• Strong Technical capabilities in foundational coding skills including C#, .NET, JavaScript, CCS3, HTML5
• Experience working with Azure functions
• Exposure to Azure/AWS/Cloud computing and opportunities and features available
• Able to work closely with other technical staff such as Solution Architects, platform engineers and other Integration and Automation Team Members
• Previous experience working closely with the business in the design, coding, testing and implementation across various projects such as re-building and re-designing front end and back end solutions
• Able to work efficiently and effectively across Waterfall and/or Agile methodologies
• Demonstrable experience with technical documentation and solution and source controls and procedures
• Proficient stakeholder management skills
• A vibrant personality who values a collaborative way to working.
• Ability to represent the organisation and lead discussions external suppliers.

• Tertiary qualifications in business, finance or IT and/or relevant industry accreditations is desirable

• Experience working with Integration Platforms, Micro-services and APIs is desirable
• Exposure and understanding or Project and/or Product development lifecycle (PMP, Agile, Prince etc) is desirable

• Knowledge of Mutual Financial Institutions and banking is desirable

• Experience end to end testing and automating regression testing of code and integrations

• Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos.

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.