About BUSHkids Organisation

BUSHkids is a non-Government, not-for-profit organisation which works within local communities to support the development of children by increasing community capacity through education, prevention and early intervention programs.

BUSHkids Services

Children’s Allied Health Services are delivered at regional Centres based in Bundaberg, Dalby, Emerald, Mount Isa and Warwick, with satellite sites delivering Children and Parenting Support Services in Inglewood, Stanthorpe, Kingaroy/Nanango and Agnes Waters/Miriam Vale.

The BUSHkids NDIS Early Start Team are responsible for delivering Early Childhood Early Intervention Services (ECEI) on behalf of the NDIS in Rockhampton, Bundaberg, Gladstone and Emerald under the Partners in the Community Program.

As a result of new NDIS contracts recently awarded to BUSHkids to deliver regional ECEI services, new sites have been established in Maryborough, which will service Fraser Coast, North and South Burnett, Kingaroy and Cherbourg, and Maroochydore, which will service Gympie. 

Regional activities are coordinated by a team of support staff located in the BUSHkids offices based in Toowong, Brisbane.

This is a full-time, fixed-term position

Purpose and Scope of the Position

The Team Leader is responsible for the day to day management and delivery of the core services of their site in line with the NDIS contract. The role provides direction and leadership to their team and is also instrumental in developing and maintaining relationships with the community and key stakeholders. 

Key Responsibilities

• Monitor service delivery to meet or exceed NDIS KPI’s by day to day management of the delivery of the service to meet the requirements of the service agreement and ensuring compliance with all reporting and procedures.
• Establish and provide leadership and management of the site team ensuring the appropriate skill mix of team members and fostering a collegiate and collaborative culture within and across the site teams.
• Identify areas for service improvement and provide regular updates, feedback and recommendations to the Services Manager.
• Proactively lead the development of strong local networks and build and maintain effective relationships with NDIA, the community and other key stakeholders.
• Oversee the accurate and timely input of data into the NDIS database by their team.
• Review and monitor individual support plans for quality assurance purposes before submission to NDIS.
• Oversight of community engagement activities and support/lead capacity building within the local community.
• Triage NDIS case information as it is received for their region and allocate caseloads appropriately.
• Manage the administration of rosters including approvals for leave and overtime to ensure adequate resourcing to meet client needs at all times.
• Produce appropriate reports as requested by funders and management in a timely and accurate manner.
• Provide day to day management of team members in line with contemporary HR practices including maintaining appropriate resourcing levels, effective performance planning and review processes, and prompt management of performance issues.
• Maintain a personal case load (where appropriate).
• If applicable, provide professional supervision to a cohort of disciplinary peers across the organisation.
• If applicable, oversee the coordination of NDIA referrals across sub-sites within their region.

Key Selection Criteria

Essential:

• Tertiary qualifications in a relevant discipline or relevant education and experience to the role
• Demonstrated ability to provide effective leadership to transdisciplinary teams in the provision of family-centred early intervention care and prevention services.
• Sound skills and experience in managing budgets and working within governance processes and contractual obligations.
• Demonstrated high level skills and knowledge in contemporary family-centred early intervention and prevention services for children and families and sound knowledge of current sector initiatives and policies, trends, conceptual models and contemporary frameworks and approaches.
• Excellent interpersonal skills with the demonstrated ability to build and maintain a collaborative culture within the team and effective relationships with key internal and external stakeholders, families and the wider community.
• High level written and oral communication skills with demonstrated experience in effectively communicating complex and sensitive information to a wide range of audiences.

Desirable:

• Experience in managing a funded program in a non-Government organisation.
• Experience in providing professional supervision
• Relevant Post-Graduate Training

Other requirements:

• Working with Children – Blue Card – Positive notice
• Current C Class Queensland Drivers Licence
• Proof of Hepatitis B Vaccination status

The successful applicant will be required to provide certified copies of required documentation prior to formal offer of employment.

A full position description is available below.