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Quality, Audit & Compliance Officer - Aged Care

Alzheimer’s Queensland
  • Permanent full time position - 75 hours per fortnight
  • Monday to Friday (flexible hours by negotiation)
  • Excellent salary package on offer including salary sacrifice as a Not-for-Profit
  • Based from Rosalie, Brisbane

Established in 1983, Alzheimer's Queensland (AQ) has been working to empower older people, especially people with dementia and their carers to maintain a socially valued life.

AQ provides statewide support, education, information, and direct care services. AQ operates four Aged Care Homes, four Multi Service Centres, a 24 hour Advice Line and a Dementia Care Hub which collectively deliver residential and community care, and statewide support services.

Our mission is to work collectively with our clients to maintain their dignity, remain socially and physically active, and deter premature placement in residential facilities. With over 400 staff supporting our mission, we believe that each individual has a unique set of experiences and abilities that should be celebrated and optimised at every stage of life.

Role Purpose

The Quality, Audit & Compliance Officer is responsible for maintaining the integrity of the Quality Management System (QMS) across the organisation.

This role will have a key focus on continuous improvement with a customer focus and ensuring the QMS is maintained, continuous improvements are documented as appropriate and an affective reporting system is in place. Conduct and coordinate internal quality audits and reporting on audit results to the Clinical Governance Manager.

The position is an integral part of the Clinical and Quality team. The team is responsible for ensuring delivery and achievement of the quality standards across residential, community, home care, disability services, our RTO and ISO.

Requirements for Success

  • Minimum 3-5 years' quality administrative experience ideally within the health services sector
  • Tertiary and/or industry qualification's in quality or a health related discipline is highly desirable
  • Understanding of relevant standards and legislation related to Aged Care such as the Single Quality Framework, National Standards for Disability Services, Aged Care Act 1997 & relevant principles, Registered Training Organisation (RTO), International Standards (ISO) & Workplace Health & Safety
  • An understanding of quality processes including auditing & continuous improvement
  • Experience with third party accreditation
  • Self-motivated with high level of communication, ability to work autonomously, organisational & time management skills
  • Strong written & verbal communication skills
  • Advanced computer literacy skills with quality systems & Microsoft Suite i.e Word & Excel
  • Opens Drivers Licence & National Police Check
  • Travel within SE QLD & northern NSW when required (maximum 2.25 hours' drive from CBD)

Our Culture & Benefits

  • To work within a supportive team of dedicated professionals
  • Thorough systems & processes in place
  • Innovative, progressive aged care organisation
  • Competitive remuneration package on offer including access to salary sacrifice
  • Rewarding position providing quality of life for people within residential & community
  • Ongoing training & professional development opportunities

To find out more about Alzheimer's Queensland and the wonderful work we do, please visit www.alzheimersonline.org.

How to apply

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