The role

An integral client focused role; intake and reception services are the first point of contact for our clients. This role is supervised by the Legal Intake Coordinator and together they provide intake and reception services for GVCLC.

Legal intake is conducted by telephone and face to face. The primary purpose of legal intake is to identify a client's legal issues and provide appropriate information and referral to both in-house and external services.

The Legal Intake staff are also responsible for client data management and entry, high level drafting of official documents, management of correspondence, and the supporting of service coordination, volunteers and community legal education through agreed processes.

Organisational overview

ARC Justice is an independent, not-for-profit, human rights organisation that incorporates the Loddon Campaspe Community Legal Centre, the Goulburn Valley Community Legal Centre and Housing Justice.

Our programs deliver accessible legal services, tenancy advice and support to those in our community in the greatest need. We deliver community education and advocate for systematic change that enhances the rights of rural and regional Victorians. We recognise that housing and legal issues do not occur in isolation and we work with local partners to ensure a whole-of-person approach to our work.

Vision

An inclusive community built on a foundation of human rights and equality before the law.

Purpose

We promote equality before the law for people in rural and regional Victoria by: providing legal, advocacy and support services; elevating justice as an issue in public discourse; and advocating for systemic change that upholds human rights.

Principles that underpin our work

Community: We serve, build capacity and are accountable to the community to which we belong.

Learning: We are inquisitive and receptive to new ideas, use evidence-based practice and share our knowledge to achieve the greatest impact for our communities. We learn from both our successes and mistakes.

Partnership: We believe partnership and collaboration with individuals, communities and organisations is the only way to create meaningful and sustainable change.

People: We are committed to ethical and sustainable practice that values our people in achieving our purpose.

Recognition of First Peoples: We celebrate the strength, culture and contribution of our First Peoples. We recognise the systemic injustices brought against them, and work in partnership with local Aboriginal communities to bring justice.

Respect: In all of our work, we show respect. We value diversity and acknowledge differences, knowing these strengthen our community.

About you

The position would be suited to a law student who has made significant progress in their legal studies or a recent graduate. Applicants with paralegal experience, without legal studies will also be considered.

You are at ease when communicating clients who have complex needs, have analytical skills and enjoy getting into the detail of things. This is reflected in the quality of your work, both written and spoken.

The Offer

• 0.6 to 1 FTE (45.6 to 76 hours per fortnight), subject to negotiation as an ongoing position.
• A flexible and supportive team environment where staff engagement and development are prioritised.
• SCHADS Level 3 Award salary subject to skills and experience.
• 3 days ex gratia between Christmas and New Year’s Day.
• Salary packaging and accommodation and meal/entertainment packaging is also available.

ARC Justice is an inclusive employer. Aboriginal and/or Torres Strait Islander people, members of the LGBTIQ+ and culturally diverse communities encouraged to apply.

The Position Description can be downloaded from arcjustice.org.au/get-involved/careers.

Enquiries can be directed to Julie O’Connor on 03 5831 0900 or via [email protected], using the subject line: Legal Intake Officer (Paralegal) - GVCLC enquiry via EthicalJobs.