Are you our perfect match?

We are on the hunt for our next Service Coordinator superstar!

Do you have a passion for creating environments that allow young adults with disabilities to thrive?

Are you easily adaptable and able to think on your feet when things don’t go to plan?

Can you sell a vision and lead a team with confidence to achieve your goals?

Do you want to make your mark on three new SIL services within the Sutherland shire?

If you answered yes to all of the above, then maybe were meant to be.

Why join team Achieve?

We know that for many of our staff supporting people with a disability to achieve their goals and lead the lives they’ve always dreamed of is the real reward.

We appreciate that, but we also want our team to know that we value them for all that they do. So here are just a few of the perks you will receive as an Achieve Australia employee:

• Salary sacrifice options including Fringe Benefits Tax and car leasing
• Access to personal and financial counselling for you and your family
• A range of paid leave, including parental leave, and flexible working options
• Support to stay fit and healthy with fitness passport and access to wellness programs.

At Achieve it’s more than just a job.

You have the chance to change lives and bring inclusion to life every day.

Our focus is our people; the people we support, and the team we employ. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages and culture.

Achieve has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering integrated clinical, health, social and disability services in accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW.

About the role

Reporting to the Service Manager, the Service Coordinator is responsible for the day to day operations of our homes within the Sutherland Shire. You will oversee client plans to ensure the delivery of best practice and create an empowering and enabling environment for the people we support. Through effective leadership, this role will support staff to meet the needs of the clients and provide active support.

In this role, some of the key responsibilities include:

• Coordinate day to day operations of SIL homes to ensure a safe environment for clients and staff that complies with the organisation’s policies, processes and procedures to meet the NDIS Practice Standards and all regulatory and legislative requirements.
• Initial escalation person for site team members.
• Assists with the day to day financial operation of site/s, including household accounts, staffing costs, and required evidence for SIL.
• Contribute to budget setting and profit and loss reviews, effectively managing cost levers including operational workforce planning and resourcing by approving master rosters and monitoring and verifying the viability of changes to operational rosters.
• Fosters and embeds a culture of continuous improvement, active support and client safeguarding improving practices and culture to protect, clients, children and other vulnerable people from harm and neglect and help maximise positive client outcomes.
• Ensure the timely provision of all mandatory reporting to meet the requirements of the Service Manager and Operations Manager.
• Drives Supported Independent Living development with team members.
• Ensure housing properties are maintained to appropriate standards.
• For supervision purposes, may be required to work up to 8 hours/16 hours a month on the floor (not on the roster/flexible).

About you

Our dream candidate would have:

• Relevant qualifications (minimum Cert IV in Disability or Individual Support) or equivalent experience in disability support or similar.
• Demonstrated understanding of NDIS, principles of Active support and human rights-based approach to service delivery.
• Strong interpersonal and communication skills.
• Experience managing and supervising staff and client outcomes in multiple accommodation settings.
• Proficient Computer literacy – able to easily learn and use MS Office Suite and online systems.
• Practical experience in achieving community inclusion and ensuring services maintain appropriate.

Pre-employment checks:

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support and staff are expected to share this commitment. To achieve this, your application may be subject to a number of pre-employment checks; including reference checks, a Police check, NDIS Worker Check, Working with Children check, Right to work in Australia check. Please note criminal history does not immediately effect employment opportunities. Applications will be assessed on merit.

We have a Covid-19 Safety Plan to support our vulnerable clients and our workforce. It is a condition of employment to be fully vaccinated for Covid-19.

How to apply:

To register your interest, please click ‘Apply’ now and provide a resume and cover letter outlining your suitability for the role.
If you have questions about this role, or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternate method of submitting your application, please email [email protected] using the subject line: Service Coordinator - Sutherland enquiry via EthicalJobs.