Purpose of the role

At the Sewing Basket, we sell donated fabrics, patterns, patchwork, embroidery materials, knitting and crochet yarn, haberdashery and more, while providing employment for people with disability. Our colourful shops give donated fabrics and other products a second life, stopping them from going to landfill. We are looking for a casual retail assistant to work in our Kincumber store on Saturdays.

At Achieve it’s more than just a job.

You have the chance to change lives and bring inclusion to life every day.

Our focus is our people; the people we support, and the team we employ, that we value most. We offer a career you can be proud of and a place where you feel safe to be yourself. We invest in our workforce and appreciate the rich diversity they represent of life experience, languages and culture.

Achieve has been providing services to people with disability since the 1950s. Today, we are a registered NDIS provider offering integrated clinical, health, social and disability services in accommodation, community participation, supported employment and support coordination services in the Greater Sydney and in Northern Rivers regions in NSW.

About the role

• This is a casual role to work on mainly Saturdays from 9am to 3pm, plus additional hours during the week as needed.
• Work with a team of employees, volunteers and supported employees to ensure and promote customer satisfaction in the retail outlet.
• Assist in the day-to-day shop workflow organisation and functioning including stock presentation, measuring and labelling of stock for retail display.
• Assisting customers with point-of-sale transactions, including calculating sales totals, operating the cash register and the EFTPOS terminal.
• Maintaining the checkout counter as a tidy and presentable place for customers.
• Performing the end of day sales tally and reconciliation and complete the necessary daily sales reports.
• Be able to be helpful and active in handling customer enquiries and customer complaints.
• Assist to provide customers with the necessary support to ensure that the shopping experience is a happy and satisfying one and that the focus of employees and volunteers is directed towards achieving good outcomes for customers.
• Be presentable and polite in the conduct of your work and offer your respect to all customers of The Sewing Basket.
• Contribute to stock management and reordering.
• Assist with the collection and handling of incoming donations & preparation for transfer to the Kincumber warehouse.

About you

• Knowledge and understanding of sewing, quilting and related craft and skill activities would be helpful.
• Demonstrated experience in retail sales and customer service.
• Experience with point of sale equipment.
• Ability to work well with colleagues, employees, and volunteers, at equal level.
• Practical experience at The Sewing Basket in some capacity will be highly regarded.

Pre-employment checks:

Achieve Australia is committed to safer recruitment practices, which safeguard and promote the welfare of the people we support and staff are expected to share this commitment. To achieve this, your application may be subject to a number of pre-employment checks; including reference checks, a Police check, NDIS Worker Check, Working with Children check, Right to work in Australia check. Please note criminal history does not immediately effect employment opportunities. Applications will be assessed on merit.

We have a Covid-19 Safety Plan to support our vulnerable clients and our workforce. It is a condition of employment to be fully vaccinated for Covid-19.

How to apply:

To register your interest, please click ‘Apply’ now and provide a resume and cover letter outlining your suitability for the role.

If you have questions about this role or would like to discuss any reasonable adjustment you may require throughout the recruitment process, or require alternate method of submitting your application, please email [email protected] using the subject line: Casual Retail Assistant - Kincumber enquiry via EthicalJobs.