ROLE:

• The role of the NDIS Plan Manager is to financially manage the plans of NDIS participants and support them to utilise their funding.

DUTIES:

• Assist in entry and exit procedure for clients to and from the NDIS Plan Management program.
• Manage a case load of Plan Management clients.
• Communicate with clients regularly and support clients to understand and use their NDIS plan funding according to their NDIS goals.
• Receive and check client invoices and gain approval from clients for expenditure.
• Create service bookings and process payment requests on behalf of providers in the NDIS portal.
• Finalise monthly invoices in a timely manner for monthly Plan Management client statements.
• Maintain electronic plan management records in accordance with NDIS Standards, Rules and Code of Conduct.
• Monitor individual client plan budgets to identify irregular activity, and take the necessary actions to investigate and rectify such activity.
• Identify fraudulent behavior and report it to the ADEC Plan Management Supervisor.
• Track plan end dates and manage the transition to the new plan period.

RESPONSIBILITIES:

• Adhere to NDIS guidelines and price guide, and Rules and Practice Standards.
• Adhere to ADEC policies, systems and procedures.
• Support capacity building in the areas of service agreements, plan implementation, MyPlace portal, funding usage, plan goals, and disability service consumer rights and freedom of choice.
• Maintain effective working relationships with ADEC departments.
• Maintain effective working relationships with relevant service providers and Government departments.
• Support the NDIS Plan Management program to meet audit compliance.
• Undertake tasks and projects as agreed with ADEC’s Plan Management Supervisor or NDIS Support Unit Coordinator.

KEY PERFORMANCE INDICATORS:

The NDIS Plan Manager’s performance will be measured against the following indicators:

• Submission of Plan Management claims on time.
• Accuracy of claims.
• Maintenance of working relationships with other agencies and external service providers.
• Maintenance of rapport with Plan Management clients.

KEY SELECTION CRITERIA:

Essential:

• Appropriate qualifications and/or experience in an equivalent position.
• Demonstrated ability to work effectively in the NDIS portal.
• Strong knowledge and understanding of the structure and application of NDIS Financial Codes and Line Items.
• Understanding and working within policy and procedures.
• Ability to work harmoniously and constructively in a multidisciplinary team.
• Excellent level of oral communication and negotiation skills.

Desirable:

• Knowledge of Care Manager client database.
• Accounting or book-keeping qualification Demonstrated knowledge of NDIS claims procedure and familiarity with the NDIS pricing framework.
• Hold a valid and current licence to drive a motor vehicle, issued by the appropriate authority in the jurisdiction in which the holder will drive, and appropriate to the type of vehicle to be driven.

AWARD AND CLASSIFICATION:

• All ADEC employees are employed under the terms, conditions and entitlements of the Modern Award – Social, Community, Home Care and Disability Services Industry Award 2010 (the Award); and the National Employment Standards (NES).
• The classification for this position is Level 3.

What you’ll get in return

As the successful candidate, you’ll be offered the opportunity to work within an ethical organisation where you can make a positive impact to the community.

You’ll also receive:

• Salary packaging options
• Great team environment
• Chance to make a difference

What you need to do now

Please submit your application by pressing ‘apply now’ to forward an up-to-date copy of your CV and cover letter.

A position description is attached.

ADEC is an equal opportunity employer. We value and strongly support the principles of equal opportunity in the workplace. Persons with disability and people from diverse backgrounds are encouraged to apply for this position.

Please note that only short-listed candidates will be contacted.