• National professional association opportunity
  
• Work from home flexibility 
  
• Additional paid leave between Christmas and New Year
  
• Career growth
  
• Professional development opportunities
  
• Great team culture
• Hours: 37.5 hours per week
• Salary: $62,000 plus 10.5% superannuation
• Location: Level 2, 190 Queen Street, Melbourne. 3000 (with flexible work from home arrangements)
• Reports: Assessments Manager

Position summary

ACWA is the professional association for the community work profession. As such it sets standards for the education and professional practice of community workers. ACWA conducts assessments for membership eligibility and assesses the qualifications and industry experience of potential migrants applying for visas. ACWA is the authorised assessing agency for seven community service, es related occupations.

Position responsibilities

• Providing exceptional administrative support to the skills assessment, membership, and course accreditation teams
• Maintaining and updating records of skills assessment and membership applicants
• Maintaining the client database/s with all relevant and updated information
• Process enquiries
• Supporting the ongoing development of member services
• Engaging in the continuous improvement of the day-to-day functioning of ACWA’s quality management system
• Undertake integrity checking for applications and liaising with applicants
• Working collaboratively with all ACWA staff and volunteers

Requirements of the role:

Applicant must be:

• Experienced in administration. 
• Experienced in using and maintaining CRM’s.
• Self-motivated and able to manage their time, prioritise workloads, problem solve, and seek support.
• Experienced, with a successful track record, in working within a team-based environment oriented to achieving organisational objectives and policies
• Flexible and willing to learn new systems and practices

Key selection criteria

• Relevant experience
• Demonstrated ability to work independently and manage own time and priorities
• Excellent verbal, including telephone, written communication skills
• Experience with CRM’s
• Advanced computer skills

ABOUT THE ROLE

The Australian Community Workers Association (ACWA) is seeking an experienced professional to take on the role of Administrative Officer.

ACWA is the professional association for qualified community work practitioners in Australia. It is a membership-based organisation, the purpose of which is to support practitioners in every sphere of their professional development. The office is based in the Melbourne CBD

ACWA is also a skill assessing authority for Department Home Affairs.

As an administrative officer you will provide high quality support to the membership, skills assessments, and course accreditation teams. The successful candidate will enjoy working in a small team and have a positive attitude.

In your role you will need:

• High attention to detail
• Excellent communication skills, both written and verbal
• Computer skills (Microsoft Office Suite) and experience with data base systems
• Good time management skills
• An ability to prioritise workloads
• To enjoy working in a small team.

next steps

To submit your application, click Apply Now.

If you have any questions, please ring Jesu Jacob, Deputy CEO, on 03 9642 5166.