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Office Manager / Constituent Support Officer - Johnathan Davis MLA

ACT Greens MLAs

POSITION OVERVIEW

Johnathan Davis MLA is the ACT Greens Member for Brindabella in the ACT Legislative Assembly.

Johnathan’s number one priority is providing effective representation for the 82,954 residents of Tuggeranong. He also serves on three of the Assembly’s standing committees, and represents the ACT Greens in a range of party spokesperson roles. Find out more about Johnathan here.

The Office Manager & Constituent Support Officer role is best summarised into two main areas of work:

  1. Making sure Johnathan is always in the right place, at the right time, with the right information
  2. Providing timely support and advice to Johnathan’s constituents with empathy and kindness.

POSITION DESCRIPTION

The Office Manager & Constituent Support Officer will be responsible for:

  • Coordinating and managing a range of office processes with limited supervision
  • Providing administrative support to the team
  • Diary management
  • Preparing and briefing for all upcoming meetings and events
  • Being the first point of contact for the office
  • Providing advice and support to constituents
  • Preparing correspondence to Ministers on behalf of constituents
  • Following up with constituents and case-managing issues through to satisfactory completion
  • Updating and managing the constituent database
  • Identifying opportunities for campaigns and advocacy within Tuggeranong
  • Keeping up to date with the goings-on in Tuggeranong (schools, business, sports, community groups etc.)
  • Keeping up to date with ACT Government announcements and services to support constituents (grants, programs, surveys etc.)

Though this role is focussed on office management and constituent support, you may also be occasionally asked to assist with:

  • Policy research including reading and summarising reports and submissions to committees
  • Speech writing, particularly to highlight constituent issues in the Assembly
  • Assisting in the development, implementation and review of the policy and electorate campaigns
  • Covering the Friday morning ‘Electorate Office’ when needed.

SELECTION CRITERIA

  • Highly organised including the ability to take initiative and manage competing priorities
  • Ability to exercise sound judgement and perform at a high standard under limited supervision
  • Professional written communication skills including the ability to prepare concise correspondence
  • Personable and friendly oral communication style coupled with great listening skills
  • Demonstrated ability to solve problems with creativity, speed and kindness
  • An interest in progressive policy, politics and current affairs
  • An understanding or familiarity with Assembly procedures and processes
  • An affinity with Tuggeranong.

THE DETAILS

Salary: $70,206 per year (Adviser Level 1.1 Lower) plus:

  • 9.5% loading in lieu of overtime and Long Service Leave.
  • 11.5% employer superannuation contribution
  • 17.5% Annual Leave Loading - paid fortnightly or annually as a lump sum payment, subject to a maximum payment.

Hours: Full Time (With the possibility of every second Friday off)

Contract: Until end of Assembly term (November 2024)

How to apply

This job ad has now expired, and applications are no longer being accepted.

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