• Looking for an AOD role with a difference?
• Do you want to work for a growing, values driven not-for-profit?
• Do you have a strong belief in humanity and the basic right to a second chance?

If you answered yes, we want to hear from you! We have the opportunity a driven and solution-focused individual to join us in our Community Offender and Advice Treatment Services (COATS) program in Richmond. We’d love to hear from people who are motivated by working with a team of skilled and knowledgeable staff, innovative in finding solutions, and passionate about the right to a second chance.

A little bit about ACSO

The Australian Community Support Organisation (ACSO) is a dynamic, values driven NFP, focused on partnering with government and the community to co-design services that create real social change. We’re an organisation with a bold vision to create a safe and inclusive community freed of crime and prisons. It’s our goal to reduce re-offending, and our mission is to help people transition from prison, assist them in the community, stop them from re-offending, and intervene to divert others from committing crime.

The program and the role

Our COATS program is a state-wide intake, assessment and referral service that administers both state and commonwealth funded treatment pathways for clients in contact with, or at risk of coming in to contact with, the justice system. COATS provides specialist assessments for clients being considered for, or placed on, community corrections orders that include AOD assess and treat conditions.

Assessments either take place in community or in prison when a client is placed on parole.

This role involves the coordination and rostering of referral intake for clients referred to COATS for assessment and treatment of substance use disorders directly from prison, court, or Community Correctional Services across Victoria. This role will fulfill the allocation of appointments for metropolitan and prison assessments, and coordination of rostering of assessors in collaboration with COATS managers. This role will ensure that services utilising our Client Management System (Penelope) have access to relevant clients and information.

This role may in the future involve state-wide rostering, and is subject to change with the introduction of OSCA, a new Client Management System that is in development.

What we’re looking for?

• Appropriate on the job training and relevant experience in administrative role, and/or and appropriate certificate relevant to the work being performed
• Demonstrated experience with computer software such as the Microsoft Office Package (i.e., Microsoft Excel)
• Knowledge of confidentiality and awareness of current privacy legislation
• Very good communication and interpersonal skills and an ability to liaise with consumers, stakeholders, and peers
• Ability to manage multiple and conflicting priorities, and to problem solve with minimal supervision
• Ability to work effectively as a team member, but also independently

What ACSO can offer you

• A supportive and collaborative team and leaders
• A challenging yet rewarding position
• Learning opportunities and career development
• $62,000 base salary + superannuation
• Annual leave loading
• Great Not-For-Profit salary packaging options
• Office next to North Richmond station

ACSO embraces diversity within its workforce and as such encourages applications from appropriately qualified and skilled people from culturally and linguistically diverse backgrounds, including those from Aboriginal and/or Torres Strait Islander heritage. ACSO acknowledges the traditional Aboriginal owners of country throughout Victoria and pays respect to them, their culture and their Elders, past, present and future.