Is this you?

• Do you have extensive NDIS experience and a commitment to high-quality service delivery?
• Seeking a rewarding role with competitive perks, flexible working arrangements including options to work from home, and a supportive organisation that values your growth and wellbeing?
• Passionate about supporting forensic clients and creating a safe, inclusive community?

At ACSO, we are looking for a skilled NDIS Program Manager to drive positive change. If you believe in empowering participants, share our values, and have a passion for developing innovative NDIS service delivery strategies, read on!

What ACSO can offer you

• Full time position available, fixed term until April 2024
• Work flexibly! Richmond or Sunshine location with hybrid options available
• $102,554.40 base salary + 11% superannuation + NFP salary packaging options (more after tax $ in your pocket!)
• Annual leave loading of 17.5%
• Phone, laptop, and provisions to help set you up at home
• Learning and development opportunities, including access to ACSO's leadership development program and a dedicated leadership coach
• Wellbeing initiatives such as free flu vaccines, wellbeing and professional development vouchers, Employee Assistance Program and Reward and Recognition Program. Our employees matter!
• Flexible working arrangement options
• Dedicated inclusion and diversity initiatives to support employees from all backgrounds and dispositions, including specialised leave for cultural ceremonies or gender affirmation

About Us

The Australian Community Support Organisation (ACSO) is a vibrant, values driven NFP, focused on partnering with Government and the community to co-design services that create real social change. We are an organisation with a bold vision to create a safe and inclusive community where prison truly is the last resort. Our purpose is to strengthen the wellbeing of our communities by advocating for and delivering services which divert people away from the justice system.

The Australian Community Support Organisation recognises the right to a safe and inclusive service without bias. ACSO is committed to the equitable treatment of its participants, employees and partners. We believe in humanity and celebrating the diverse voices of our community through leadership, practice and policy design, to honour and embrace diverse traditions, cultures and experiences of those we support and work alongside.

About the role

This National Disability Insurance Scheme (NDIS) Program Manager will hold the dual purpose of developing and embedding NDIS funded service delivery strategies, practices, and processes, as well as supporting and upskilling the ACSO current and future teams delivering NDIS services. This position will work across the NDIS's range of existing services as well as the creation of new service delivery options. The position will upskill Program Managers in understanding NDIS requirements, in accordance with the legislation. Ensuring that all aspects of the NDIS requirements, both present and future, are observed, understood and applied at all operational levels.

Please see the attached position description for more information on the specific deliverables associated with this role.

What we're looking for

• 5+ years' experience working within NDIS funded programs
• Extensive and demonstrable experience and understanding of the NDIS, NDIA and Quality and Safeguards Commission
• A commitment to providing high quality services to participants, their carer's and the community, including demonstrated success in business development
• Experience in strategic planning and service delivery design, development and review
• Experience in change management and the implementation of service systems
• High level competency in communication, public speaking and organisational representation
• Demonstrated experience in managing, supervising and problem solving service development and implementation

How to apply

If you think you'd be a great fit - we'd love to hear from you!

To view the position description (PD), please visit our careers website.

To apply, please use the Apply Now link below and provide a copy of your resume, a brief covering letter and a document outlining responses to the selection criteria found in the PD.

As ACSO is an NDIS provider, the successful candidate must hold an NDIS Worker Screening Check Clearance before they commence employment in this position.

To learn more about this position, please contact Lee Esposito, General Manager - Residential Services, on 0427 638 824.

Applications may close early if a suitable candidate is found sooner, so we recommend applying early!

ACSO proudly acknowledges Aboriginal and Torres Strait Islander people as Australia's first peoples and pay respect to their rich culture, lores, customs and elders past and present. We strongly embrace the spirit of reconciliation and continue working towards ensuring an equal voice of Aboriginal and Torres Strait Islanders, particularly those who have been touched by the justice system.

ACSO recognises the right to a safe and inclusive service without bias and aims to provide a safe working environment, one which seeks to protect those affected by domestic and family violence and holds those who may use domestic and family violence to account, whilst supporting positive behaviour change.

ACSO embraces diversity within its workforce and encourages applications from appropriately qualified and skilled people regardless of their background. All suitable applicants for this role will be considered regardless of age, ability, race, gender expression, sex, cultural background, spiritual beliefs or lived experience.