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Volunteer Coordinator - Remote / Work From Home (Voluntary)

Australasian Birth Trauma Association


Up to one in three women view some aspect of their birth experience as traumatic. This equates to over 103,000 women and families potentially impacted by birth-related trauma yearly. Despite these alarming statistics, birth-related trauma remains a relatively unknown issue. The reality is that very few ​parents go into their ​pregnancy and birth fully informed of potential outcomes and with inadequate support and pathways to care in the event of a traumatic experience.

ABTA is a registered charity dedicated to supporting women, birthing people, fathers and non-birthing parents after birth-related trauma – we listen to the voice of our community and respond to the unmet needs of birthing families across Australia.

For six years, we have helped increase awareness and understanding of the far-reaching impacts of birth-related trauma. We have worked collaboratively with health professionals and key stakeholders to improve maternity services to ensure people living with birth-related trauma have the best care and quality of life possible.

Our vision is for safer births, better healing.

Find out more via

What is included in this role?

The Volunteer Coordinator will assess the needs of the ABTA peer-support programs and be responsible for the recruitment, management and retention of volunteers. You will work closely with our program coordinator and project manager.


  • Updating and, where appropriate, writing new volunteer policies, procedures and risk assessments;
  • Leading volunteer recruitment processes;
  • Create and deliver induction programs and training to volunteers;
  • Coordination of volunteers in peer support roles
  • Maintaining regular contact with volunteers to ensure that they are appropriately supported in their roles;
  • Acting as a first point of contact for any volunteers who experience any difficulties or problems;
  • Celebrating volunteering and identifying appropriate ways of recognising and rewarding volunteers;
  • Attend bi-weekly team meetings;
  • Championing the ABTA ethos, policies and procedures as an ambassador of the organisation.

Key Selection Criteria:

  • A background in counselling or social work is preferred but not essential.
  • Excellent interpersonal skills and the ability to work effectively with a wide range of people
  • Commitment to the value of volunteering and an understanding of the challenges volunteers can meet on their journey
  • Good IT literacy, with familiarity with GSuite and Microsoft Office packages.
  • Strong organisational skills and the ability to prioritise workload. As this is a voluntary role, it is important to be able to manage the required work alongside other commitments you may have, e.g. work, family;
  • Commitment to ABTA's vision
  • An empathetic, non-judgemental attitude and a readiness to accept and be supportive of views which may be very different from your own

Highly desirable skills and experience

  • Skills in Canva, WordPress and Hubspot

What is the time commitment?

  • Able to commit to 4-6 hours per week.
  • Flexible hours
  • Work from home - from anywhere in Australia
  • Immediate start
  • This is a voluntary role

How will the ABTA support me?

  • Our supportive and collaborative team is on hand to support you with anything you need for this role, including any training in the aforementioned applications and platforms.
  • Complete onboarding to the ABTA ensures you are supported by our volunteer policies and procedures.

If you believe you are suitable and would like to be part of a wonderful group of volunteers at ABTA, please apply as soon as possible. Expressions of interest will be considered on a rolling basis until the position is filled.

START DATE: As soon as possible.

“Never doubt that a small group of thoughtful, committed citizens can change the world; indeed, it's the only thing that ever has.”

How to apply

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