Every person has the right to live in safety, and yet domestic and family violence is a regular occurrence in Australia. Help us do our part to change this reality in Toowoomba. 54 reasons is one of the largest providers of DFV refuge services in Queensland - be part of this dynamic network of teams working together to deliver high quality support. In return, our Team and wider organisation can offer you:

• Flexibility and Inclusivity - We prioritise work-life balance and may be able to negotiate working arrangements around the other important needs in your life.
• Genuine Investment - In all members of our team, personally and professionally; caring culture creates innovative practitioners who feel valued. Individual professional development packages available for all staff members. An ideal opportunity for someone looking to relocate to kick-start their career.
• Support and opportunities to become a specialist in the field - capped caseloads to refine intensive skills and allow success for families experiencing the impacts of DFV.

54 reasons is Australia's leading child rights organisation - no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we're here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child's voice at the centre, we provide quality services to children and their caregivers in every state and territory, and across regions, remote areas and capital cities. From our programs to our support services - this is the place to realise your purpose.

A place to make a difference:

In this part time, maximum term position (3 days per week, negotiable*, for six months) you'll work within a team to provide case management and safety planning support to women and children who are escaping or experiencing domestic violence, within the refuge accommodation program. Please note: the role attracts some minimal rostered on-call responsibilities. As part of our Ada's Haven DFV Refuge and Outreach Program, you'll report to our Team Leader.

*Ideally, the preferred working arrangement is Wednesday - Friday, however there may be capacity for flexibility and extension in these days/hours.

You will make a difference by:

• Directly supporting children and young people accessing crisis accommodation with their immediate needs after experiencing DFV
• Conducting individual and group activities that will support parent/child attachment and healthy development and transitions
• Enhancing child focused practice in the region both within 54 reasons and more broadly in the community
• Connecting families with the services they need and providing appropriate referrals

Does this sound like you?

You're an experienced practitioner with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. You're able to respond calmly and effectively in crisis and complex situations. Importantly, you possess a thorough understanding of the impact of domestic violence on women and children and are able to apply this within a trauma-informed practice framework.

It is a genuine requirement of this position that it be filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991.

We strongly encourage Aboriginal and Torres Strait Islander candidates to apply.

This role requires:

• A Bachelor/Diploma of Social Work, Psychology or relevant Human Services Qualification and/or significant experience in a similar service
• Knowledge and understanding of domestic and family violence, including the impact on children
• Experience working with families from diverse cultural backgrounds
• Strong teamwork and communication skills
• Current driver's licence

We are looking for the right fit for our team and shared values are considered as high importance. If you feel that you meet some of the criteria, but not all, and feel as though you could be the right match for the team, organisation and service, please get in touch to discuss this opportunity.

A place to belong:

At 54 reasons, we invest in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including:  

• Annual PD funding and ongoing development opportunities
• Generous award rate salary (Level 4.1 - currently $43.08 per hour, increasing in July) plus full salary packaging benefits - use this link to see how much this benefit could mean to you!
• Extra leave to use in a range of ways to ensure you're able to perform at your optimum
• Supportive Managers - we provide professional supervision training and monthly supervision sessions so you can feel supported and build a career
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program
• Internal deployment and secondment opportunities, and opportunities to progress within one of Australia's largest non-profits

Follow this link for the full list of our employee benefits.

Sound interesting?

We'd love to hear from you. Submit your cover letter (addressing the role requirements above) and resume by clicking on one of the buttons in the 'Apply Now' section.

Applications close: COB Friday 23rd May 2025. Please note: Interviews will commence as soon as applications are received, and to ensure job shadowing opportunities, the successful applicant will ideally commence work in May.

Position Description: Family Support Specialist - SEQ Refuges

For more information about this program, see our Program Profile. For any queries, please contact Team Leader Kelly Sofio at [email protected] using the subject line: Family Support Specialist - DFV Refuge and Outreach - Toowoomba enquiry via EthicalJobs.

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know at [email protected]. We're dedicated to ensuring Save the Children Australia is a place where everyone can feel supported - no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme.
Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact [email protected] for further support.