54 Reasons - Save the Children's logo

Family Support Specialist - DFV Refuge and Outreach Program - Toowoomba

54 Reasons - Save the Children

Every person has the right to live in safety, and yet domestic and family violence is a regular occurrence in Australia. Help us do our part to change this reality in Toowoomba. 54 reasons is one of the largest providers of DFV refuge services in Queensland - be part of this dynamic network of teams working together to deliver high quality support. In return, our Team and wider organisation can offer you:

  • Flexibility and Inclusivity - We prioritise work-life balance and are able to negotiate working arrangements around the other important needs if your life.
  • Genuine Investment - In all members of our team, personally and professionally; caring culture creates innovative practitioners who feel valued.
  • Support and opportunities to become a specialist in the field - capped caseloads to refine intensive skills and allow success for families experiencing the impacts of DFV.

54 reasons is Australia's leading child rights organisation - no ordinary not-for-profit.

Proudly part of the Save the Children Australia Group and global movement, we're here to make sure that everyone understands their rights. So that children and young people have their rights met and thrive, in all their diversity.

We champion the children, young people and families we work with. We are inspired by the curiosity and creativity of children and motivated by the love of those who care for them.

With the child's voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve - in every state and territory, and across regions, remote areas and capital cities.

Where you come in:

In this permanent role, we will have the opportunity to negotiate working days and hours for the right applicant. Ideally, the preferred working arrangement would include full time hours Monday - Friday, however there is the option to negotiate some reduced working days for the right applicant.

This role is based in Toowoomba, where you will work within a team to provide case management and safety planning support to women and children who are escaping or experiencing domestic violence, within the refuge accommodation program. Please note: the role attracts some minimal rostered on-call responsibilities for all staff members.

As part of our Ada's Haven DFV Refuge and Outreach Program, you'll report to our Team Leader.

We are looking for the right fit for our team and shared values are considered as high importance. If you feel that you meet some of the criteria, but not all and feel as though you could be the right match for the team, organisation and service, please get in touch to discuss this opportunity.

You will make an impact by:

  • Facilitating the provision of safe accommodation to women and children escaping domestic and family violence.
  • Conducting thorough risk and needs assessments, within a trauma informed, Safe and Together case management framework.
  • Working with families to source appropriate, safe and sustainable accommodation free from violence and/or connecting families with services to meet their needs.
  • Work collaboratively with a team of specialists to provide best-practice, integrated responses to DFV.

Does this sound like you?

You're an experienced practitioner with high levels of initiative and flexibility alongside cultural sensitivity and knowledge. You're able to respond calmly and effectively in crisis and complex situations. Importantly, you possess a thorough understanding of the impact of domestic violence on women and children and are able to apply that within a trauma-informed practice framework. An ideal opportunity for someone looking to relocate to kick-start their career.

This role requires:

  • A Bachelor/Diploma of Social Work, Psychology or relevant Human Service Qualification and/or significant experience in a similar service
  • Knowledge and understanding of domestic and family violence, including the impact on children
  • Experience working with families from diverse cultural backgrounds
  • Strong teamwork and communication skills
  • Current drivers' licence

Working at 54 reasons is more than just a job.

We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is approximately 600 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

We are creative, connected and accountable, bringing energy, guts and ideas to all we do to champion children in Australia and partner with families, communities and partners to bring about change.

Our people work from both home and office, with important moments held in-person to foster belonging and support professional development. Our leave provisions include personal, ceremonial and family violence leave as well as the ability to purchase additional leave.

Other benefits include:

  • Award rate salary (Level 4 - $41.52 per hour), plus full salary packaging benefits - use this link to see how much this benefit could mean to you!
  • 3 days (pro rata) of gifted festive leave between Christmas and New Year, in addition to regular leave benefits
  • Health and wellbeing support, including EAP and professional supervision, as well as internal networks to support our diverse workforce
  • Opportunity to work on additional projects alongside business as usual
  • Internal employment and development opportunities

For more information regarding the employee benefits of the Save the Children Australia group, please follow this link.

Sound interesting?

We'd love to hear from you. Submit your cover letter and resume by clicking on the 'Apply Now' button.

Position Description - Family Support Specialist

For more information about this program click here to view the Program Profile. For any queries, please contact Belinda Reber on [email protected] using the subject line: Family Support Specialist - DFV Refuge and Outreach Program - Toowoomba enquiry via EthicalJobs.

It is a genuine requirement of this position that it be filled by a woman as permitted in sections 25, 104 and 105 of the Anti-Discrimination Act, 1991.

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn't quite hit the mark for you, please let us know! We're dedicated to ensuring 54 reasons is a workplace suitable for all people and can modify our processes to suit you - no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

54 reasons is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check where necessary, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

How to apply

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