YWCA Australia's logo
More from this Employer
YWCA Australia's logo

Specialist Homelessness Caseworker, Inner City Rapid Response - Sydney CBD

YWCA Australia
  • Fixed term contract with the possibility to extend
  • Enjoy valuable and meaningful work empowering the community
  • Join a great team in a central CBD location!


YWCA Australia is a feminist not-for-profit organisation focused on improving gender equality for women, young women and girls. Together we challenge the systems, structures and policies that act as barriers to women, especially young women, achieving their full potential.

For 140 years we have stood for gender equality in all communities, transforming the lives of individual women, young women and girls. Cheered on by a fiercely passionate and supportive team, we shout loud and proud and our voices echo around the world in a global feminist movement.


YWCA Australia is currently seeking a passionate Specialist Case Worker to join our Homelessness Services team. This role is offered on a part time (30.4 hours per week) basis on a maximum term contract ending on 30/06/2021 and is based in our Sydney office.

The Specialist Case Worker is responsible for the case management of clients of the YWCA Australia Homelessness Services in our Inner City Rapid Response Service. This program supports young people, women, men and families who are experiencing homelessness in the City of Sydney local government area. Rapid Response provides holistic case management support, including the use of brokerage, to support clients to exit homelessness in to safe, affordable and sustainable accommodation. This service also responds quickly to assist new arrivals to the inner-city to return to their communities of origin. Rapid Response also supports individuals and families using transitional accommodation with ongoing case management. To achieve the program’s purpose, the role will also work collaboratively with partner agencies and develop and maintain strong relationships with other services and accommodation providers to assist in facilitating positive outcomes for clients.


The ideal applicant we are seeking will have:

  • Relevant tertiary qualifications in Youth Work, Social Work, Welfare or Education or demonstrated experience in a similar field.
  • Previous experience working with people who are experiencing homelessness or are at risk of homelessness.
  • Proven understanding of the special needs of marginalised people and the ability to effectively support clients with these needs.
  • Excellent verbal and written communication skills across a variety of audiences, including the ability to respond to clients with empathy, sensitivity and understanding.
  • Demonstrated ability to build and maintain strong relationships with clients, other service and accommodation providers and government agencies.
  • Demonstrated experience working with children, and a thorough understanding of child protection legislation.
  • Proficient IT skills in Microsoft Office.
  • Possess a current NSW Driver’s Licence.
  • Possess a valid First Aid Certificate, or willingness to obtain.
  • This position will require the applicant to satisfactorily complete a national criminal history record check and hold the relevant state-based working with vulnerable persons permit prior to employment

Join our bold, inclusive and innovative team to make a real difference - lead the change.

View Position Description Here

How to apply

This job ad has now expired, and applications are no longer being accepted.

Email me more jobs like this.