YWCA Australia's logo

Community Housing Officer

YWCA Australia
  • Help women gain access to safe, secure and affordable housing
  • Want to be part of a dynamic, growing team?
  • Exciting opportunity for someone with passion and drive

ABOUT YWCA AUSTRALIA

We are a proudly feminist not-for-profit organisation and for over 140 years we have been working at the forefront of gender equality through our housing, community programs and advocacy. Over the years we’ve made significant progress for gender equality as we’ve gone through a number of evolutions, adapting to the ever-changing issues impacting women, young and old. We have evolved again and are transforming the way we operate. Our new 5-year strategy, the YWCA Evolve Strategy (YeS 2026), has recently been launched with a focus on making young women’s leadership and women’s housing our priority for gender equity in Australia. This will ensure we continue to deliver measurable and meaningful impact towards a future where gender equality is a reality.

ABOUT THIS ROLE

YWCA Australia is currently seeking a dedicated Community Housing Officer to join our Community Housing Team. This role is offered on a part time (45.6 hours per fortnight) basis and is based in our Melbourne office.

The Community Housing Officer (CHO) role is the face of the organisation to our residents within the properties that YWCA Housing owns and manages. This role is essential to ensure sustainable tenancies by undertaking efficient administrative functions and actions that will assist in maintaining resident’s tenancies.

As a CHO you will maintain tenancy systems, undertake data collection, provide advice and information to residents, visit all residents on a quarterly basis, reports tenancy and maintenance issues whilst operating under the Residential Tenancies Act (RTA). You will operate within a team environment to achieve the organisational goals and objectives.

ABOUT YOU

The ideal applicant we are seeking will have:

  • Experience in the community housing sector, or property related industry ensuring familiarity with tenancy management practices and procedures, RTA legislation, maintenance, tenancy agreements, budget and administrative processes in an office environment
  • A clear understanding of the Residential Tenancies Act
  • An awareness, understanding and sensitivity to homelessness issues and the ability and experience to communicate with a diversity of people from various cultures;
  • Ability to maintain and manage tenancy data on various data bases - Chintaro and Excel
  • Well-developed oral and written communication skills
  • Computer skills that include email and software such as Excel and Word
  • High level organisational and administrative skills
  • Mediation and conflict resolution skills
  • Victorian Driver’s License.
  • A valid state-based working with children or working with vulnerable people check.

This position will require the applicant to satisfactorily meet our pre-employment requirements. This includes:

  • Completion of a national criminal history check
  • A valid relevant state-based working with children permit.
  • Proof of Covid-19 Vaccination, which includes Government recommended boosters.

Join our bold, inclusive and innovative team to make a real difference - lead the change.

Please see the Position Description.

To submit your application, click Apply Now.

How to apply

This job ad has now expired, and applications are no longer being accepted.

Email me more jobs like this.

Daily