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Trainer - Kids Helpline & yourtown Services


At yourtown, we believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Our services include Kids Helpline, training and employment services, parent education and specialist accommodation for families. We are thrilled to have opened our first Kids Helpline purpose-built centre in western Sydney to supplement our other local programs in the community.

This is a varied and fast paced role will see you work as a member of the Performance & Capability team. You will design and deliver training and provide learning and development consulting activities that enhance the performance and capability of the organisation through its people in delivering client services. This role will have a particular emphasis on providing training and L&D support for those staff engaged in Kids Helpline Counselling centre. However you will also support youth work, family and children programs, and other direct client service delivery.

To be successful in this role, you will have a combination of first-hand counselling/client practice experience, as well as recent and relevant experience in workplace training/education/learning and development. You will hold Bachelor level qualifications in Psychology, Social Work, Counselling or similar and ideally Cert IV in Training and Assessment. It is essential that you bring a demonstrated understanding of the competencies required by staff to deliver and work within different therapeutic models when providing services for children, young people and families. You will apply knowledge and experience in designing and implementing blended learning opportunities to a dispersed and diverse workforce.

More than just a "training" role, you will be willing and able to contribute to projects and initiatives that meet the organisation's business needs, as well as identify and address emerging needs and opportunities to enhance our workforce's capacity to provide excellent services to our clients.

This position will suit someone who enjoys the opportunity to work across the business to truly understand how we can empower our workforce to be great learners, service providers, and professionals. We want our people to embrace learning to enable positive change for themselves while working with yourtown, and for the clients and communities we serve.

If you are looking for an opportunity where you can be innovative, drive change and have a positive impact on the lives of young people we would love to hear from you. We offer attractive employment conditions including access to salary packaging arrangements and paid parental leave. Find your place at yourtown.

To apply, and for a full Position Description please visit: www.yourtown.com.au.

Contact: Breanna Buyers Talent Acquisition Specialist on 07 3867 1342

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check.

"In our team we value diversity, inclusivity and people who want to make a difference"

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