We are excited to announce that we are opening a Kids Helpline Counselling Centre in NSW!

yourtown operates the nationally acclaimed Kids Helpline, which is Australia's only free, private and confidential, telephone and online counselling service specifically for young people aged between 5 and 25. This is your chance to play a pivotal role in an iconic service that provides essential support to children and young people across Australia.

At yourtown, we believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Our services include Kids Helpline, training and employment services for young people, parent education and specialist accommodation for families. We are one of the largest not-for-profit providers of services for young people in Australia with sites across Queensland, New South Wales, South Australia and Tasmania. The community with yourtown’s Art Unions funds most of what we do. At yourtown you will be part of the solution.

The Practice Unit motivates and inspires the quality of client practice across yourtown client services through practice supervision and support. As Senior Practice Supervisor you will provide professional practice supervision, specialist advice and expert knowledge of best practice in client service delivery. You will work with yourtown staff delivering direct client services to assist them to work within our Client Practice Framework and support the development of case management and risk assessment skills. You will be mainly working with Kids Helpline Counsellors, however may also work with a range of workers across our other programs. The scope of work includes individual, team and group supervision; contributing to programs and services through providing specialist advice; providing a professional consultancy and support role to crisis response and critical incidents, and promoting and contributing to culturally sensitive, child, youth and family centred, safe practices.

You will need:

• University level qualifications in Psychology, Social Work, Counselling; registration as a Psychologist is desirable
• Demonstrated professional knowledge and experience in the application of effective counselling and other human services models, processes, theories and techniques
• Demonstrated experience in case management and the provision of professional practice supervision and professional development of practitioners
• Demonstrated understanding of Child Protection Legislation, Child Development and commitment to child, youth and family centred, trauma informed and inclusive practice
• High level communication and interpersonal skills with the ability to work as part of a multi-disciplinary team, and establish and maintain professional relationships with diverse stakeholders
• Ability to respond to on-call 24 hour Duty of Care consultations on a 6 – 8 weekly rotation roster

If you are looking for an opportunity where you can be innovative, drive change and have a positive impact on the lives of young people we would love to hear from you. We offer attractive employment conditions including access to salary packaging arrangements and paid parental leave. Find your place at yourtown.

All final applicants for this position will be asked to consent to a Working with Children Check and a National Criminal History Check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.

In line with yourtown's diverse workplace culture, Aboriginal and Torres Strait Islander people are encouraged to apply.

A Position Description is attached below.