• Child centred family residential service
• Create opportunities for change in children, young people and families
• Support high quality service delivery

Based in an idyllic rural setting in North Richmond, San Miguel family residential service provides intensive, individualised support to vulnerable young parents and their children. San Miguel is a unique service that plays a critical role in keeping children safe and well and keeping young families together. Parents and children receive support from a multi-disciplinary team through a combination of on-site and community based interventions that ensure children are engaged in safe, developmentally appropriate activities and their parents are supported to set and pursue family and personal goals.

In this newly created role, the Client Services Manager will manage quality client practice that incorporates case work, therapeutic responses and child development. You will manage the day to day operations of the client practice team to ensure that young people and their children’s needs are met. You will support staff to deliver services that are client centred, strengths based, outcome focussed, trauma informed, professional and aligned with child safe and vulnerable adult requirements, and create opportunities for change in the lives of children, young people and their families.

You will provide strong practice leadership and extensive knowledge of child protection and case management. Your extensive experience working with young people and families within similar a complex environment, along with your ability to assess and manage risk will allow you to grow the team’s knowledge and skills and create a supportive environment that improves the safety, wellbeing and life prospects of young parents and their children. You will have broad knowledge of relevant theories, frameworks and legislation and experience in successfully leading and managing a team to achieve high quality client outcomes. You will be creative and collaborative by nature and will enjoy working through a different approach to each client and situation, and will thrive in a dynamic environment where no two days are the same!

At yourtown, we believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Our services include Kids Helpline, training and employment services for young people, parent education and specialist accommodation for families. We are one of the largest not-for-profit providers of services for young people in Australia with sites across Queensland, New South Wales, South Australia and Tasmania. The community with yourtown’s Art Unions funds most of what we do. At yourtown you will be part of the solution.

If you are looking for an opportunity where you can be innovative, drive change and have a positive impact on the lives of young people we would love to hear from you. We offer attractive employment conditions including access to salary packaging arrangements and paid parental leave. Find your place at yourtown.