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Business Analyst - Business Process Modelling


It’s an exciting time to join the Information Digital & Technology (ID&T) team as we have just begun yourtown’s Digital Transformation journey.

Over the next few years, this will see us creating a digitally-led, omni-channel experience to create an accessible, safe and empowering place for young people and enable a truly digital workforce.

We know where we are headed and we are looking for talented and passionate digital advocates to help us meet the challenges of this next stage of our operations. As part of our team, you’ll have a once-in-a-career opportunity to develop a game-changing digital environment with a clear, strong purpose at its heart!

About the role

The Business Analyst – Business Process Modelling is responsible for supporting the organisation wide digital technology transformation.

You will investigate, analyse and create graphical processes models for current and future state business processes.

Your key responsibilities will include:

  • Undertaking significant stakeholder engagement activities to capture to capture and create business process models, including corporate and project governance;
  • Supporting the wider ID&T team with requests for pricing, proposals, plans and reports aligned to future state business process models;
  • Analysing and designing business processes and identifying alternative solutions to leverage new technologies and automation.

About you

To be successful in this role you have:

  • Strong demonstrated experience developing and graphically presenting business process models, including presenting gaps and solutions aligned to the broader business strategies, targets and budgets;
  • High level writing skills coupled with the ability to translate current practices and technical information into business process models;
  • Proven experience in supporting multiple projects and creating varied business process models to meet tight deadlines;
  • Strong relationship building and influential skills with technical and non-technical stakeholders;
  • Acute attention to detail and highly developed editing skills;
  • Excellent analytical skills and critical thinking coupled with a results driven attitude.  

For a full Position Description please visit: https://careers.yourtown.com.au/.

About yourtown

At yourtown, we believe every young person has the right to a brighter future and aim to be part of the solution by delivering services that get results. Our services include Kids Helpline, training and employment services for young people, parent education and specialist accommodation for families. We are one of the largest not-for-profit providers of services for young people in Australia with sites across Queensland, New South Wales, South Australia and Tasmania. The community with yourtown’s Art Unions funds most of what we do. At yourtown you will be part of the solution.

We offer attractive employment conditions including access to salary packaging arrangements and paid parental leave. Find your place at yourtown.

Contact: Tharshi Thavapalan, Talent Acquisition Specialist on 0466 943 401.

Closing Date: Applications will be assessed as they are received.

In line with yourtown's diverse workplace culture, Aboriginal and Torres Strait Islander people are encouraged to apply.

yourtown is committed to providing services that protect and keep children, young people and adults at risk free from harm. The appointment of successful applicants will be subject to satisfactory screening for child-related employment including the completion of a National Criminal History Check and retention of a valid Working with Children Check. 

"In our team we value diversity, inclusivity and people who want to make a difference".

How to apply

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