ABOUT US

Established in 2019, we are a growing Melbourne-based organisation that supports women and children who have experienced family violence by supplying and setting up the contents of their long-term accommodation, empowering them to re-establish stability, independence and connect to their community.

We are committed to positively contributing to the Victorian family violence service system, operating within the recovery phase, and supporting specialist family violence agencies working directly with women and children impacted by family violence. Our vision is for women and their children to live safe and happy lives within their own homes and community.

We are a not-for-profit company limited by guarantee with tier 1 deductible goods recipient charitable status and associated tax concessions. We rely on an extraordinary, committed and skilled volunteer workforce of approximately 100 individuals to deliver our services, working alongside a small paid staff team.

ABOUT THE ROLE

The Manager is responsible for the overall coordination of referrals from specialist family violence organisations to ensure the development and delivery of Havens of Hope.

When developing and delivering Havens of Hope, our primary relationship is with service providers who are our referral source - maintaining consistent and regular communication with key stakeholders across a large number of service providers is vital for our success.

We are entering into a period of expansion, along with developing a greater understanding of our impact to ensure we continue to deliver a service aligned with our vision and impact measures. As such the Manager will have three key areas of focus:

• Oversee an expansion in service delivery
• Strengthen existing relationships, and build new connections with specialist family violence agencies to ensure our referral pipeline is maximised
• Contribute to an increased focus on understanding and deepening the impact of our work, along with improved reporting capabilities

ABOUT YOU

To be considered for this position you will have:

• Tertiary-level qualifications in social and community services, preferably with experience in and/or extensive knowledge of the service delivery within the family violence sector
• A proven track record of leading a team, particularly in an organisation with a large volunteer workforce, would be viewed favourably
• A passion for issues relating to gender equality, respect and ending family violence within our society
• Strong personal & professional alignment with our organisational values of: Hope; Agility; Voice; Environmental responsibility; Nurturing.
• Demonstrated ability to plan, implement, monitor, and review a person-centred approach in all aspects of service delivery to ensure ongoing implementation of best practice

• Experience in developing and maintaining productive working relationships by engaging in regular communication with internal and external stakeholders

• Experience in contributing to the implementation of an approach that is focused on the gathering of meaningful data to inform the success and impact of the service being delivered

• Demonstrated experience in leading a team, along with fostering a positive culture that encourages supportive working relationships and inspires a commitment to quality improvement and risk management

• A demonstrated ability to be an effective and collaborative member of a leadership team, and support colleagues in the achievement of organisational goals

• Strong communication and interpersonal skills with an ability to develop strong, mutually respectful relationships

• The ability to reflect on one’s actions and practice to support a process of continuous learning, along with a flexible approach, an ability to manage through unexpected situations and adapt to change

SELECTION OF CANDIDATES

You Matter strongly encourages applications from all sectors of our community. All candidates will be evaluated on merit and measured against the requirements contained within the Position Description.

The successful candidate will be required to undergo pre-employment screening, including a National Criminal Records Check and must maintain a valid Working with Children Check.

Applications, addressing the core competencies outlined in the Position Description, are to be submitted via the "Apply Now" button.

For more information about You Matter, please visit our website.

For further information and enquiries please contact Deborah de Rossi on 0447 551 968.

A position description is attached.