• Job no: 493522
  
• Work type: Part - Time (T&A)
  
• Location: Melbourne CBD

About Us

At Yooralla, we believe that exceptional customer service starts with employees who love what they do.  Our people are committed to supporting people with disabilities to live the life they choose and obtaining the best possible outcomes for our customers. We have played an active role in improving public awareness and progressing the nature of disability support in Australia for 100 years.

About the Role

The Administration Assistant is responsible for the effective coordination and completion of a range of administrative requirements to a busy business enterprise site which provides catering business and food handling and packing services. The role will also be required to provide support at a management level when required.

Primary duties include:

• Assisting the Senior Group Manager and Site Coordinator to monitor customer transitions to the NDIS and to track plan reviews
• Ensuring that all NDIS services are accurately recorded in TCM/CMS
• Ensuring that services are confirmed in a timely manner and successfully billed
• Identifying and rectifying issues which lead to NDIS claim errors
• Ensuring that Service Agreements and employee files are up to date at all times

About You:

To be successful in this role, you will need:

We are looking for passionate individuals who are able to build strong, trusted and positive relationships with our team members, support workers and our customers, and will demonstrate:

• Good communication skills, both oral and written
• Strong knowledge in CRM database
• Strong attention to detail
• Intermediate Excel ability
• Experience working with people with disabilities in direct service delivery

Working with Yooralla

We employ individuals dedicated to providing quality, sustainable and flexible services, that uphold human rights and create opportunities, empowering individuals to live the life they choose. Yooralla has a long history of working to build a world where people with disability are equal citizens.

We offer

An attractive remuneration package with excellent salary packaging tax benefits

• Flexible working hours
• A rewarding career in a growing service sector
• Supportive team environment
• The opportunity to work alongside and empower people with disability to reach their maximum potential
• Ongoing training, team support and professional development

For further information please contact Andrew Nankivell on 0472 835 792.