Job Summary
- Applications close:
- Job posted on: 21st Oct 2020
Based in Parramatta, you will have flexibility to work both mornings from 6.30am and up until 6.30pm. You will be rostered to suit the needs of the business and the contact centres operating hours between Monday to Friday.
On a daily basis we provide OSHC Services to more than 6000 families across 65 locations in NSW. In order to provide an enhanced customer experience, we have a centralised administration team in our Parramatta office to handle all OSHC related matters.
Reporting to the Children Services Customer Experience & Administration Manager, as part of this team, your focus will be on managing enrolments and account inquiries through our Child Care software QikKids. You will deal directly with families and our operational teams to provide real solutions to assist with the care and support of children.
You're an energetic individual who has experience managing enrolments/bookings in a fast paced environment. You may come from a Child Care background and have experience working within a Service or may have experience working in a contact centre.
Your passion for customer service and problem solving, teamed with your high level of attention to detail will see you thrive in this role!
Experience in the Child Care Sector