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Facilities and Resource Management Administrator / Receptionist


Why join us

  • Join Logan’s leading community services organisation that’s been backing vulnerable people for 36 years.
  • Be part of the team that provides a positive, helpful entry point to YFS and safe and working environment for staff to succeed in.
  • Benefit from a supportive work environment, ongoing professional development and a monthly accrued day off.
  • Take on an exciting full-time opportunity.

About the job

  • Role location: Slacks Creek
  • Role type: Full-time permanent
  • Pay range: $56,065 – $58,075 based on experience, with salary sacrificing available

We are looking for a resilient, motivated and reliable Facilities and Resource Management Administrator / Receptionist for our Corporate Team. This role offers first point of telephone and reception contact for internal and external clients, and provides the organisation with central administrative, facilities and systems support. In this job, you’ll play an integral role in the organisation by providing A1 customer service to both internal and external clients. You will:

  • Be able to demonstrate commitment and ability to provide a high standard of customer service, including a proven ability to receive and respond to customer enquiries efficiently, accurately, compassionately and professionally.
  • Have experience in facilities and resource management across multiple buildings and a motor vehicle fleet.
  • Have well-developed computer skills, including in the use of Microsoft Office suite, databases and records management computer systems.
  • Have an intermediate level of written, oral and interpersonal communication skills, including demonstrated achievement in dealing with sensitive and confidential issues with clients.
  • Be skilled working with vulnerable people, including having an understanding of trauma and disadvantage and their impacts on clients.

About you

Aside from meeting the key capabilities outlined in the related role description available from www.yfs.org.au/about/jobs-yfs, ideally you will bring the following: a client focus, inclusiveness, a collaborative spirit, creativity, innovation and cultural awareness.

About us

At YFS, we make a real difference to the lives of vulnerable people living in the Logan and surrounding area. And we want our staff to thrive, too. So we offer great opportunities to develop your career.

We’re serious about your professional development. Half of our managers have been employed from within. And we empower each other to make decisions and try new ways of working.

We know that a happy workplace thrives. We recognise that staff have their own needs, so we encourage you to bring the entire you to work. Depending on your role, we support a number of flexible work arrangements.

Also, we offer great employment benefits including above-average pay rates, generous salary packaging (exempt from Fringe Benefits Tax) and counselling support.

To find out more about working with us, head to www.yfs.org.au/workwithus.


Read Advice for Job Applicants and check out our Organisational Chart at www.yfs.org.au/workwithus/application-process.

Interviews are scheduled for Thursday 22 October 2020

People from Aboriginal and Torres Strait Islander backgrounds and people from culturally diverse backgrounds are encouraged to apply.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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