• Part-Time 6mth Contract/.6 FTE

Organisational Environment

YAY was established by youth and community leaders to offer support to marginalised disadvantaged youth consistently falling through the cracks. YAY is a non-profit organisation that assists disadvantaged multicultural Australian youth to re-engage with their communities. YAY aims to bridge the gap that currently exists between different government organisations, non-profit agencies and other service providers. Since 2014, YAY has grown from a youth-led committee into a not-for-profit organisation with a diverse and multidisciplinary board and a committed team.

Position Objective

The Community Engagement Officer is responsible for undertaking extensive outreach with YAY's community cohorts. The Community Engagement works closely with volunteers and other program officers in the delivery of this community outreach.

Key Duties and Responsibilities

• Provide administrative support to ensure smooth delivery of program objectives.
• Administers capacity building and outreach activities and programs.
• Administers the promotion of outreach and engagement initiatives .
• Supports the development of partnerships with community agencies and relevant stakeholders.
• Administers volunteers and placements specific to Engagement Programs.
• Work with the Programs Coordinator - Justice and Engagement to develop program assessment protocols for ongoing program monitoring and evaluation.
• Support the Programs Coordinator - Justice and Engagement to complete reports for program funding bodies.
• Undertakes outreach work supported and in collaboration with other YAY team members
• Represent the organisation at coalition and community group meetings
• Understand and acknowledge duty of confidentiality to ensure they will not at any time disclose to any unauthorised person confidential information of the employing organisation that comes to their knowledge during the course of their employment

Key Result Areas

• Program is delivered related specifically to outcomes reported quarterly.
• Assist with planning and developing outreach activities
• Ensure client confidentiality is consistent with company policy and legislative requirements
• Ensure in accordance with YAY processes ongoing training and development are continued
• Performance Indicators Ensure you are familiar with YAY Policy and Procedure, OH&S, behavior guidelines and confidentiality requirements.
• Maintain client files, case notes and contact list Client information is recorded consistent with procedures, and case notes completed in a timely manner.
• Client contact information is maintained and is current and accurate
• Maintain cooperative working relationships with other team members including volunteers.

Selection Criteria

Skills and Attributes:

• A friendly, positive and professional attitude in dealing with clients and staff, including good verbal/written communication.
• Demonstrated computer literacy skills, including the Microsoft suite.

Knowledge and Experience:

• Qualification and/or related experience in Community Development
• Experience working with multicultural communities essential
• Current First Aid Certificate/Current Police Checks/WWC
• Sensitivity and experience working with multicultural youth
• Strong level of written, oral and interpersonal communication skills
• Undertake tasks with efficiently and effectively
• Basic ability to prepare reports
• Ability to liaise with internal and external stakeholders

A position description is attached.