The Student Support Manager is responsible for:

• Ongoing day to day management of Student Support team
• Student care and support
• Parent relationship management
• Partnership school relationship management
• Reporting and case management

Please note that although this role is based out of the Yalari office (on the Gold Coast) and generally adheres to standard office hours, the Student Support Manager will be required to be the first contact for Student Support Officers working around the country.

Travel is a requirement of the position. As our Student Support Officers are based throughout Australia and there will be times when travel is required to these areas and our partnership schools.

The successful applicant will have the following experience and competencies specifically addressed in the covering letter:

• Have tertiary qualifications in teaching, social welfare or counselling and/or 3-5 years’ experience working in related fields.
• Demonstrated team management and leadership experience
• Proven experience in relationship management
• Sound knowledge and experience of the independent school system
• Experience working with Indigenous people and an empathy for Indigenous issues.