Program

The purpose of WYAC is to improve the overall wellbeing of Indigenous youth in Wyndham, aged 6- 25 years. WYAC represents a coordinating body for youth service delivery in Wyndham and is committed to supporting partnering agencies to join WYAC in the creation of place-based, evidence-based and collective responses to youth needs and aspirations. WYAC is led by the local knowledge and expertise of the organisations indigenous Directors, staff and community.

Function of Role

To be responsible for achieving program and staffing deliverables, across WYAC contracts. Including Key Performance Indicators (KPI’s) across WYAC contracts through the development & coordination of WYAC programming and staffing. Programs target Indigenous youth between 6-25 years of age with complex needs, including and not limited to alcohol and other drug (AOD) misuse and trauma.

The role will include:

• Actively manage staff across WYAC programs, including program planning processes to achieve outcomes
• Manage HR processes including rostering, timesheet submission, leave; and contribute to individual & group staff training schedules
• Manage the planning and coordination of WYAC contracts and related activities, to ensure all deliverables are achieved (KPI’s), & prompt and appropriate responses to all requests for service according to organisation policies and procedures
• Comply with reporting and administrative requirements for service delivery and employees and ensure that all data is accurate and up-to-date
• Comply with and ensure implementation of policies and practices across program delivery
• Work within a budget framework and report regularly as required
• Contribute to weekly communications through media relations and social media
• Liaise with and develop positive working relationships with other professionals and agencies in the area, participating in relevant forums and meetings as indicated.
• Schedule and organise meetings/events and maintain agenda, where required
• Keep updated records and create reports or proposals
• Support growth and organisational program development
• Understand and use Microsoft packages and contribute to the ongoing development of WYAC’s database and systems
• Other duties as directed

Responsible to:

General Manager (CEO)

Essential Qualifications and Experience (selection criteria):

• Proven experience as Program Coordinator or relevant position
• Demonstrated experience working with Indigenous people
• Knowledge of and/or experience in management of contracted projects/programs and development of procedures including the ability to work within a funded project according to program guidelines regarding assessment, service provision, reporting and accountability
• Demonstrated ability to ensure program operations are completed in the timeframes required and according to organisation policy and procedures and legislative requirements
• Demonstrated knowledge of contracts, budgeting and reporting
• Tech-savvy, proficient in MS Office
• Demonstrated ability to work with diversity and manage multi-disciplinary teams
• Demonstrated excellent time-management and organisational skills
• Excellent verbal and written communication skills
• Demonstrated detail-oriented and efficient
• Valid Working with Children card and National Police Check
• C- Class Open license

Desirable:

• Qualification in business administration of relevant field
• Qualification in social services or relevant field

Quality Responsibilities

• To follow & contribute to the organisation policy and procedures regarding quality.
• To demonstrate & support all staff to work within the philosophy of responsive, flexible service provision through the practices of the program.
• To ensure that performance measures are met across all WYAC program contracts.
• To contribute to and participate in continuous improvement initiatives within the organisation.

WHS Responsibilities

• To adhere to organisation policy and procedures regarding WHS.

Development

• To develop programs that meet contract and client requirements
• To contribute to the ongoing monitoring, review and development of WYAC systems and processes.
• To identify gaps in service options to best meet clients’ needs and action required to meet these.
• To represent the organisation in a positive and responsive manner in all dealings/contacts with internal and external clients.

Authority

• Work within the funding parameters of WYAC’s budget.
• Actively manage a team of staff including delegation of tasks, rosters and timesheet submission.

Staff Management

• Teams across various program contracts.

Remuneration (Total package from $89,650- $98,795 pro rata + PD allowance and applicable penalty rates)

• Above Award rates based on skills and experience- to be negotiated.
• The employer will also make superannuation payments on your behalf in accordance with the Superannuation Guarantee (Administration) Act 1992.
• Your total remuneration will be increased 6-monthly based on Award changes to hourly rates, and may be increased at the employer’s discretion.
• You will be entitled to enter into a Salary Sacrifice arrangement with a provider determined by Wyndham Youth Aboriginal Corporation. This provides an annual tax benefit between April-March in a given year.
• As part of total package, you will be entitled to an annual flight allowance of $1,500, paid on each 12 months of completed service.
• As part of total package, a weekly rental allowance, whilst living in Wyndham for the role.
• Professional development opportunities and pathway to further leadership role, on application and at the discretion of your employer.
• 6 Weeks Annual Leave, pro-rata.

Additional requirements

• Flexibility in spread of hours required from time to time in order to be responsive to client, family and staff needs. Overtime to be managed in accordance with WYAC Overtime & Leave Policy.

A position description is attached.