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Data Support Officer

Women's Legal Service Victoria

Women’s Legal Service Victoria relies upon an exception under the Equal Opportunity Act to employ women only.

About Womens Legal Service Victoria

Women’s Legal Service Victoria (WLSV) is a specialised organisation providing services and support to women since 1982. WLSV exist to help build a gender equitable society, driving systemic change and advocating for solutions for equality, safety and economic security. They work alongside women experiencing disadvantage to promote their rights to live free from violence.

Our culture

We are passionate, collaborative and solution-focused. We are committed to our mission to build a gender equitable country. We work alongside women experiencing disadvantage, to promote their rights to live free from violence, and make informed choices about their relationships.

We work in a way that is woman-focused, engaging and supporting the whole person and appreciating the complexity of her situation.

Your new role

Reporting to the Data Analysis and Evaluation Coordinator, the Data Support Officer will support the implementation of WLSV data collection systems, processes, and quality assurance, with oversight and support from the Data Analysis and Evaluation Coordinator. This role will play an important part in the implementation of strategies to improve data quality and integrity across WLSV.

The data we collect across WLSV is critical to our advocacy for systemic change and is central to our monitoring, evaluation and learning processes. This informs our evidence around systemic issues, the impact of our services and continuous improvements. Additionally, informing our funding and organisational reports.

A key part of the role will be engaging staff through internal training and workshops to build organisational understanding and commitment to quality data for improved services and advocacy. This will include undertaking regular data quality checks, extracting targeted data reports, collaborating with staff to interpret and assess the quality of the data, to promote high quality data collection.

Working with staff across WLSV, this role will support the continued culture of improving and building robust data collection systems and processes.

The role is ongoing, part time (0.8FTE) to full time – negotiable.

What you'll need to succeed

You will have experience working within tight deadlines, in a fast paced environment, you will be highly organised and have very strong attention to details and accuracy.

The key data quality role responsibilities include:

  • Perform regular data checks to monitor data quality and ensure the accuracy of the data
  • Enter data onto various client data systems, including CRMs and Excel with consistency and accuracy
  • Extract, report and present client and service data in various accessible formats
  • Deliver targeted internal training and workshops to improve data quality
  • Contribute high-quality data to funding and organisational reports
  • Work closely with colleagues to aid the development and implementation of data collection systems
  • Regularly reflect on data reporting and sharing processes ensure ongoing quality improvement

What you'll get in return

We offer competitive remuneration, a strong commitment to your professional development, personal development and mental health, a genuinely flexible working environment that supports work-life balance, salary packaging (which can add up to $15,900 in tax-free pay per year) and a vibrant and collegiate work culture.

Equal opportunity and diversity

WLSV is committed to equal opportunity and diversity and promotes an organisational environment where individuals are treated with fairness, respect, equality and dignity. To deliver the best outcomes for our clients we want a staff team that reflects the diverse community that we serve, recognising the skills, knowledge and experience a diverse staff group brings to our organisation.

To Apply

Please submit a covering letter and resume ASAP as we will begin shortlisting immediately.

A full position description is available via the link below.

Please email Lauren Wellington, People and Culture Manager at [email protected] using the subject line: Data Support Officer enquiry via EthicalJobs with any other queries.

Click the APPLY button to submit your application.

How to apply

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