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Administration Support Worker

Wombat Housing Support Services

about us

Wombat Housing Support Services is one of the largest providers of housing and support services to people in the Western Metro Region. It is a community-based organisation managed by a Board.   

The culture of Wombat is about: 

  • Integrating new programs and ideas 
  • Providing services that are accessible, transparent, fair & equitable 
  • Being sensitive to the needs of diverse cultural & language groups 
  • Recognising the right of all age groups to access appropriate services, including children, young peopleand older people  
  • Cross program service delivery 
  • Embracing and generating change that is positive 
  • Accountability, inquiry and reflection 
  • Hearing and accounting for different views 
  • A workforce representing diversity in experience, age and ability 
  • Valuing staff and encouraging wellbeing 
  • Providing a flexible and supportive work environment. 

Wombat’s existing services include: 

  • Support & Advocacy for social housing tenants 
  • Support programs for Department of Human Services youth clients  
  • Transitional support services for Families, Single People and Youth 
  • Support program for young people on parole & Leaving Care 

Wombat is also the auspice for the Western Homelessness Networker. 

about the opportunity

The administration team provide high quality and efficient administrative systems and procedures, responsive reception services and business support for Wombat Housing Support Services at the organisations office in Melrose St, North Melbourne. Given the pandemic there may be some work done from home.

The role is intended to support existing office procedures as well as provide ad hoc administrative support as required.  No two days are ever the same and as such the position requires an agile, adaptive and enthusiastic person to bring a positive can-do attitude to the entire Wombat team as well as to day to day tasks.

Reporting and Accountability: The position reports directly to the Management Team via the Office Co-ordinator. 

Support and Supervision: The Administration Support Worker will participate in regular support and supervision meetings with the Office Co-Ordinator. This will include regular individual supervision. 

As part of the Admin Team, the Administration Support Worker will participate in regular program meetings. 

Scope

With the support of the Management Team and as part of the Admin Team, the Administration Support Worker will play a critical role in the smooth running of the organisation.

The Admin Team have responsibility for a broad range of duties and tasks as described below. The administration worker will work as directed to assist with specified tasks with-in particular the broad range of admin functions. 

Duties

As part of the Admin Team the Administration Support Worker will carry out duties in accordance with the philosophy, policies, work practices and protocols of Wombat Housing Support Services. At regular Administration Team meetings the Administration Support Worker will be allocated specific tasks from the broad range of admin functions listed in Position Description attached below.

key selection criteria

  • Capacity and desire to communicate well with a diverse range of people, including people with challenging behaviours.
  • Demonstrated capacity in office procedures and knowledge of administrative tasks and functions.
  • Knowledge of IT systems as well as excellent computer skills (including word and data processing, desk top publishing, website management & social media).
  • High level personal organisation and time management skills.
  • Demonstrated enthusiasm for working as part of an effective team.
  • Commitment to contributing to the development of the organisation and its desire to deliver quality services to people experiencing homelessness and related issues.
  • An understanding of privacy issues and a commitment to respectful service delivery.
  • Drivers Licence essential.

next steps

If you have any enquiries, please contact Rebecca Cleaver on ​​[email protected], or Viv Lau (Office Co-ordinator)                              at [email protected], using the subject line: Administration Support Worker enquiry via EthicalJobs. Alternatively, you can phone  8327 2222.

To submit your application, click Apply Now.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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