• Full time, ongoing role based at Blackburn.
• Newly created role within Uniting’s Carer Services program.
• SCHADS Level 6 + super + salary packaging

About the opportunity

Working in a full-time capacity, the Team Leader will work with the Manager, Service Coordination & Administration with a focus on the daily operations of teams including service system enhancements, staff management and service provision operations. The role is also responsible for:

• Oversight of the development, delivery, performance and quality of support provided by the Client Liaison Administration team.
• An operational focus and contribution to the development of strategic initiatives and plans.
• Providing leadership to the team and for the delivery and development of support to teams and programs
• Coordinating the liaison between clients, program teams and vendors, by answering incoming phone calls and queries relating to client services.

View the full position description here.

What’s on offer

In addition to a base salary commencing at $53.84 p/hr + superannuation, you will have access to:

• An extra 17.5% on top of your fortnightly pay when you take paid annual leave.
• Ability to increaseyourtake-home pay by accessing up to $15,900 in salary packaging benefits which can be used for living expenses such as rent, groceries, bills, clothing, and much more.
• 10% discount on the childcare subsidy gap fee when using a Uniting Early Learning service or centre.
• 25% discount at Uniting Op Shops.

About you

You will have demonstrated experience in an administrative or customer service role as well as demonstrated experience in leading a team/s. You will also bring:

• Experience in providing highly effective administrative support in a busy environment.
• Experience in a human service organisation.
• Strong computer skills that include web-based software and Microsoft Office applications including Word, Excel, PowerPoint and Smartsheet.
• Experience using client data bases and business management programs, or ability to adapt to new systems. i.e., Procura, DC2Vue, Microsoft Dynamics 365, Coupa.

How to Apply

Click 'Apply Now' to submit your interest and we’ll be in touch shortly. We’ll be reviewing applications as they come through as we’re keen to engage with someone.

If you have questions about the opportunity, please contact Lisa Legge – Manager, Service Coordination & Administration via email – [email protected] using the subject line: Team Leader - Client Liaison Administration enquiry via EthicalJobs.

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. We have a 5,000 strong workforce of employees and volunteers who deliver a diverse range of services across Victoria and Tasmania.

Visit us: www.vt.uniting.org 

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and relevant Working with Children Check in your State prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Uniting is also committed to equal opportunity and ensuring the workplace is reflective of the community. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds and people with a disability.