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Trainee Program Administrator

Wesley Mission

Wesley Community Centres

  • Part-time position, 30 hours per week
  • Based in Penrith
  • Salary + super + salary packaging benefits

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the role

The Trainee Program Administrator plays an integral role in ensuring the programs provided by Wesley Community Centres run efficiently and effectively. Key tasks include responding to the growing and diverse administrative needs of programs falling under the Wesley Community Centres' umbrella. This includes ensuring a positive first point of contact for clients and utilising Wesley Mission's client relationship management system (CRM) in order to maintain our, tell your story once philosophy and to ensure all clients receive the service they need in a timely manner.

With the support and guidance of our Program Administrator, this role will provide opportunity to develop skills and knowledge through on the job learning, whilst completing formal studies.

Wesley Mission provides regular supervision and support for all staff as well as range of opportunities for professional development and staff benefits. This is a child-related position and preferred applicants will be required to undergo a Working with Children Check and criminal record history check.

Demonstrated behaviours:

  1. Willingness to affirm Wesley Mission’s vision, mission and values and enthusiastically advocate our Word and deed ministry
  2. Demonstrated ability to work unsupervised as well as an effective team player with a positive can-do attitude
  3. Relates well to a range of people with sound listening and problem-solving skills
  4. Displays emotional maturity and resilience.

Essential criteria

  • Currently studying Cert III or above a community service related course
  • Strong communication and interpersonal skills
  • Customer service skills, happy and welcoming
  • Empathy and good listening skills
  • Skills in utilising data systems and client records (eg CRM)
  • Basic to intermediate Microsoft Office skills including Word and Excel
  • Ability to exercise discretion/confidentiality when handling sensitive information
  • Ability to meet deadlines, take appropriate initiative and be accountable
  • Current Working with Children Check.

Desirable criteria

  • Experience in the not for profit sector.


Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010, Level 3, with capacity for salary packaging. Superannuation is paid in addition at 9.5%.

Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

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