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Team Leader - Home Care - North Coast

Wesley Mission

About Us

Wesley Mission is a leading faith-based organisation that has been in operation for over 200 years. The organisation currently provides over 200 services to some of the community’s disadvantaged and vulnerable individuals.

Currently employing over 2,000 staff and 4,000 volunteers, Wesley Mission serves all areas of the community from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

About the Opportunity

Reporting to the Operations Manager, the Team Leader will work with their team of Support Workers (SWs) and Home Care Workers (HCWs) to deliver high-quality in-home care services across the Wesley Mission North Coast region. The person appointed to this position will be required to work with Care Advisors, Home Care Coordinators, Registered Nurses, Roster Coordinators and Care staff to ensure client expectations are being met.

Team Size: Up to 50 direct reports.

Key areas of focus will be subject but not limited to:

  • recruit SWs and HCWs to meet targets set by the Operations Manager across the region
  • deliver a high-quality onboarding experience for new staff so that they are set up for success in their new roles
  • build the capability and effectiveness of direct reports through regular coaching and development
  • deliver training programs as required to maintain compliance with organisational requirements and to support direct reports to grow and develop in their roles
  • manage the performance of direct reports to ensure adherence to the requirements of their role, including holding formal performance management processes where required
  • build employee engagement through understanding team members’ motivations and ensuring recognition for good work.

About You

Candidates who hold the following skillsets and experience are encouraged to consider the opportunity:

  • qualification in aged care, community services and/or team leadership
  • qualification in Workplace Training and Assessment (or willingness to undertake) will be well-regarded
  • experience in a team leadership role, particularly relevant if this is with a geographically dispersed workforce
  • an ability to engage and inspire a high performing team through clear decision making and the provision of a supportive and collaborative management style.

This organisation embodies the vision of “do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can” The Team Leader is one of the key senior leaders within Wesley Mission’s Home Care team and will contribute to driving the culture of caring for those in need, in accordance with their values.

At Wesley Mission, you will be joining a highly recognised organisation with a longstanding reputation of exceptional care for those in the community. You will be supported by a capable and engaging team, and this is an exciting opportunity to drive a business that supports clients in their desire to remain in their homes.


Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award, Level 5, plus generous salary packaging benefits and a fully maintained vehicle.

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Code of Conduct. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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