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Program Support Assistant - Central Coast

Wesley Mission

Wesley Dalmar Out of Home Care

  • Full-time position
  • Convenient Central Coast location, this role will cover two offices: Gosford and Tuggerah
  • Attractive salary packaging benefits

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the role

Wesley Mission has a long and proud history as a premier out-of-home care provider in NSW. We have an exciting opportunity across the Central Coast area.

The Wesley Dalmar Foster Care team at Gosford and Tuggerah is looking for a dynamic enthusiastic, Program Support Assistant and Front Counter Receptionist.

This role has a strong focus on providing exceptional customer service to all internal and external stakeholders and supporting the Foster Care programme at Gosford.

Your responsibilities will include:

  • provide overall effective office management, which supports all staff within the Wesley Dalmar Out of Home Care office
  • ensure that tasks are performed efficiently, professionally and within deadlines set by the Program Manager
  • maintain effective systems in order to maintain an efficient reception area and administration system, including reception duties
  • regularly review and develop systems as required to maintain and manage all databases, files, reports, forms and payments.

Essential criteria

  • demonstrated experience/ability in front office reception
  • office administration (including computer) skills
  • demonstrated interpersonal and communication skills
  • professional telephone manner
  • ability to relate empathetically to the needs of disadvantaged people and those operating in crisis
  • good organisational skills
  • ability to work efficiently in a team environment
  • driver's licence.

Desirable criteria

  • previous experience in the out-of-home care field
  • First Aid Certificate
  • relevant qualification.


The agency provides regular supervision and support for all staff and opportunities for professional development. Salary and conditions of employment are based on the Social, Community, Home Care & Disability Services Industry Award 2010 (SCHADS), Level 3 Pay Point 1.

Wesley Mission is a Christian organisation requiring all staff to affirm its values and Worker code of conduct. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

For an application pack please contact Natalie O’Sullivan on 4320 1200 or Natalie.osullivan@welseymission.org.au, using the subject line: Program Support Assistant - Central Coast enquiry via EthicalJobs.

For further information about the position please contact Jen Peters on 4320 1200.

How to apply

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