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Individual Giving Officer

Wesley Mission

Wesley Fundraising

  • full-time 12-month contract role
  • based in the Sydney CBD
  • dynamic not-for-profit organisation
  • fast-paced and varied role
  • lead existing and new direct marketing campaigns
  • manage relationships with new and existing supporters
  • drive revenue in support of people experiencing homelessness
  • work in a passionate and experienced team

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. This is an exciting time to join an organisation and team that are poised for new growth.

About the role

We are seeking an experienced Individual Giving Officer with strong relationship management, campaign and donor retention and acquisition experience, to join our dynamic team.

The role is responsible for project managing existing and new fundraising campaigns, in particular direct mail appeals, from inception to implementation. This includes managing external relationships with fundraising agencies/suppliers, fulfilment, data selection and reporting.

The Fundraising Officer, Individual Giving will drive the individual giving budget, analyse, track, report, and measure campaign success and return on investment to maximise growth opportunities and drive income generation from new and existing donors.

In addition, the Fundraising Officer, Individual Giving will develop donor journeys for each donor segment and implement a robust donor care program to service newly acquired and existing donors. A strong focus will be on increasing donor retention.

The successful candidate will have

  • experience in a not-for-profit organisation with proven success in developing direct marketing campaigns from inception to implementation
  • proven track record in delivering financial outcomes in a fundraising environment
  • strong financial management experience specifically in budget development, monitoring and forecasting
  • strong track record in campaign management and demonstrated ability to manage various campaigns simultaneously to deadline and budget
  • experience designing and implementing acquisition, retention and loyalty programs
  • experience in developing successful donor relationships and ensuring continued support through excellent stewardship skills
  • proven record of developing supporter retention strategy for new and existing donors
  • a strong understanding of CRM systems combined with advanced ability and experience in data and marketing analytics, evaluation and reporting
  • excellent communication skills (written and verbal), collaboration and strong stakeholder relationship management skills both internally and externally e.g. fundraising agencies
  • success in donor acquisition and developing positive supporter relationships
  • an ability to demonstrate leadership in the continuous improvement of donor acquisition, engagement, stewardship and development
  • sound knowledge of fundraising legislation, current trends and best practices
  • proven organisational skills, ability to multi-task, prioritise workloads and meet deadlines and budgets
  • proficient computer skills in Microsoft Office

Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission (including provision of a valid Working with Children Check clearance number). Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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