• Full-time permanent position
• Working across North West Sydney
• Salary + super + salary packaging benefits

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the program

Wesley Mission has a real mission – to reach out to a community with real needs. Through witness, work and with the help of supporters we can turn lives around for good. As part of Wesley’s Community and Family Care group, the Targeted Earlier Intervention (TEI) program, funded by Department of Family and Community Services, has a focus on earlier intervention. The TEI program provides targeted services at the point where they can have the most impact - early in life and early in need. By encouraging community based solutions, alongside tailored formal supports, TEI services can ultimately prevent children and young people from entering the statutory child protection system.

This is a dynamic and challenging opportunity for an experienced professional to join a committed organisation that is well respected in the sector.

About the role

The Family and Community team is funded by the Department of Family and Community Services under the TEI program. The Family and Community team will provide a universal, early intervention service providing early engagement activities through to a quality case work model. All programs will be underpinned by evidence informed principles and work with the TEI Framework.

Wesley Mission provides regular supervision and support for all staff as well as range of opportunities for professional development and staff benefits. This is a child-related position and preferred applicants will be required to undergo a working with children’s check and criminal record history check.

Essential criteria

• Demonstrated experience in the delivery of telephone assessment and referral services to individuals, families and communities with diverse and complex cultural, emotional and social needs
• Experience with electronic client data bases and portals and the effective management of client information
• Experience in coordinating office activities and operations to secure efficiency and compliance to Wesley Mission policies and procedures
• Demonstrated experience and expertise in information provision, initial needs identification, risk assessment and referral in community based settings
• High-level ability to liaise, develop and maintain relationships with professional groups including community services and other government and non-government stakeholders
• Commitment to work effectively with Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse organisations and communities
• Management of office and sites with roles including; diary management and arranging appointments, booking meeting rooms and conference facilities and maintaining the organisations social media accounts
• Willingness to affirm Wesley Mission’s vision, mission and values
• Proven experience in providing appropriate information and referral pathways for clients requiring access to services
• Current NSW or National driver’s license and Working with Children Check.

Desirable criteria

• Working knowledge of the local child and family support sector in the Hills and Blacktown Districts
• Minimum 2 years’ experience in the community sector
• Minimum of Certificate IV in Business Administration or equivalent.

Remuneration

Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Industry (SCHADS) Award 2010, Level 4, with capacity for salary packaging. Superannuation is paid in addition at 9.5%.

A position description is attached.