• Wesley Suicide Prevention Services Branch
• make a difference and save lives
• CBD and Sylvania locations
• full-time role
• flexible hours and work arrangements
• generous salary packaging provisions

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

Wesley Mission has long been a leader in the suicide prevention field, establishing the first Lifeline centre in 1963. Oversee the operations and delivery of one of Australia’s largest Lifeline call centres.

About the Centre

In 1963, while led by Reverend Dr Sir Alan Walker, Wesley Mission established the first Lifeline. Since this time, the Lifeline movement has grown significantly and is now Australia’s largest national phone support services, answering over a million calls a year. As one of the 37 accredited Lifeline Australia Centres, Lifeline Sydney & Sutherland is owned and operated by Wesley Mission and supports more than 30,000 people annually through its 13 11 14 crisis support service.

The Centre is experiencing unprecedented growth and is continuing to expand its volunteer base and its existing suite of support services within the community. The Centre is one of several programs supported and operated under Wesley Mission’s suicide prevention branch.

About the role

The Centre Trainer-Supervisor is responsible for both training, developing and supporting the paid and volunteer Crisis Supporter workforce at Lifeline Sydney & Sutherland. The Centre Trainer-Supervisor is a clinically trained professional with skills and expertise in delivering counselling, individual and group supervision, coaching, training and assessment. The role is responsible for nurturing and training cohorts of student Crisis Supporters onto the 13 11 14 crisis telephone service. The Centre Trainer-Supervisor then provides ongoing support to an allocated Crisis Supporter workforce through delivering individual and group supervision, call coaching, engagement in professional development and centre based activities. This enables Crisis Supporters to keep the helpseeker at the centre of their practise as well as continuously develop and refine their skills in line with the Lifeline Australia CARE framework.

Essential criteria

• passion for suicide prevention
• hold ongoing full accreditation under National health, psychology, social work or counselling registration board. For example:
  • Australian Psychological Society Member or Associate membership
  • Health Practitioner Regulation Agency (AHPRA)
  • Australian Counselling Association ACA Level 2 or higher
  • Australian Association of Social Work (AASW)
  • Psychotherapy and Counselling Federation of Australia (Clinical Member)
• experience providing counselling, crisis support and other therapeutic interventions
• promotes a supportive team culture, through good communication and collaboration amongst teammates
• demonstrated experience driving best practise and operational efficiencies, whilst keeping the helpseeker or clients’ experience front of mind
• experience facilitating therapeutic group programs, training and/or professional development
• willingness to be available on a rotating 7-day roster (1-2 weekends per month).

Desirable skills/knowledge

• Cert IV in Training and Assessment (TAE 40110) or willingness to obtain
• experience supporting the delivery of accredited training or a Registered Training Organisation
• experience developing and supporting a volunteer workforce.

Remuneration

Remuneration is in accordance with the position requirements and your experience. Generous salary packaging benefits are also included in addition to superannuation.

Wesley Mission is a Christian organisation requiring all staff to affirm its values and worker Code of Conduct. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission, including vaccination against COVID-19. Indigenous People are encouraged to apply.

A position description is attached.