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Caseworker

Wesley Mission

Wesley Mission Specialist Homelessness Services

  • Full-time position
  • Based in Inner City Sydney

Would you like to be a part of a team of case managers who are dedicated to whatever it takes for as long as it takes? A team who are prepared to return to the drawing board when hoped outcomes evaporate or when good outcomes sour?

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, employment, training and education, and health services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the role

An opportunity exists for an experienced, motivated and teachable person to work alongside women and families who are experiencing or at risk of homelessness. You will be required to work under the oversight of the Women & Girls’ Emergency Centre -WAGEC (operational) and Wesley Mission (HR and general line management) as well as alongside other partner organisations in supporting our homeless neighbours to exit homelessness and improve their stability, independence and happiness.

This is a demanding but rewarding role, requiring initiative, collaboration, creativity, resilience and genuine compassion. It will involve working from WAGEC office sites in Redfern and Kings Cross. It will include participating in the on-call rotation and may occasionally require availability on weekends and public holidays. It will require travel across the districts in which services are delivered.

Essential Criteria

  • Qualifications and experience relevant to the provision of quality case management services, especially to women experiencing, domestic & family violence, social isolation, mental illness
  • Sound understanding of homelessness and an ease in providing warm and credible empathy to people who are at risk of, who are, or who have been homeless
  • Experience in working with Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse Communities
  • Can articulate the contribution of case management to supporting permanent exits from homelessness
  • Great communication skills and strong administrative competencies – computer literacy, documentation, data collection etc.
  • Proven ability to perform in complex and challenging community welfare settings – flexible and creative approaches to work, matched with tested personal attributes such as resilience, patience, initiative, compassion and commitment to self-care
  • Willingness to work in a variety of settings and to travel across the districts in which we deliver services
  • Ability to embrace Wesley Mission’s values and to work within its codes of ethics and conduct – and to work respectfully alongside the mission and values of partner organisations

Desirable criteria

  • Informed appreciation of person-centred principles, trauma and its implications for our care and practice
  • Experience in multidisciplinary teams or in SHS case management
  • Helpful local, sector or organisational knowledge

Applicants will need to possess a current Driver Licence, Apply First Aid Certification, and satisfy relevant security checks including - but not limited to - a Working with Children’s Check.

Remuneration

Salary and employment conditions are in accordance with the Social, Community, Home Care and Disability Services Industry Award 2010, with generous salary packaging available.

How to apply

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