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Business Administration Team Leader - Roster Centre

Wesley Mission
  • Permanent full-time position
  • Competitive remuneration package (with generous salary packaging)
  • Career development opportunities
  • Ongoing training & development

About us

Wesley Mission is a high profile, multi-faceted Christian organisation making a real difference in the community. We work with the most disadvantaged in our community by providing over 200 services ranging from aged care, homeless services, child and family care, counselling, health, employment, training and education services.

Our Vision is “Do all the good you can, by all the means you can, in all the ways you can, in all the places you can, at all the times you can, to all the people you can, as long as ever you can.”

About the portfolio

Wesley Home & Residential Care assists aged people and those living with a disability to lead fulfilling lives, encouraging those supported to maintain independence and achieve their unique social, physical and spiritual needs.

About the role

The Business Administration Team Leader – Roster Centre has the responsibility for overseeing a team of Roster Coordinators and the roster functions within the portfolio for our disability and home care services. The position will ensure that Wesley Home and Residential Care services are delivered efficiently according to client requests and staff availability.

To succeed in this role, you will have excellent customer services skills and experience preferably in the aged care and/or disability sector, ability to communicate and build relationships with stakeholders, experience in people management & change management and the ability to inspire and motivate employees to effectively utilise the systems to achieve their organisational targets.

Essential skills

To be successful in this position, you must be able to demonstrate the following:

  • demonstrated experience in a similar position
  • well-developed skills in the use of client databases
  • demonstrated experience in creating and delivering high levels of customer service
  • experience in managing internal and external stakeholders to achieve set objectives
  • proven organisational skills, ability to multi-task, prioritise workloads and meet deadlines and budgets
  • demonstrable skills in conflict resolution and change management
  • experience in managing and developing a team for superior performance
  • excellent written and oral skills, public speaking and presentation capabilities
  • outstanding interpersonal skills – flexible and patient with the ability to relate well to all levels of society with which Wesley Mission interacts.

Desirable skills/knowledge

  • prior experience in managing a diverse workforce within a not-for-profit environment
  • experience with providing financial management to diverse programs.

A position description is attached.

Remuneration

The successful applicants will be rewarded with a competitive package including salary packaging and professional development & career opportunities. As an employer who understands the importance of work / life balance, we offer flexible working hours to accommodate study or family priorities.

Wesley Mission is a Christian organisation requiring all staff to affirm its values. We are committed to providing an environment in which children can feel safe and valued.

The suitable applicant will be subject to the relevant pre-employment checks for appointment to positions within Wesley Mission. Aboriginal and Torres Strait Islander people are encouraged to apply.

How to apply

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