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Senior Intake and Admissions Clinician

Windana Drug and Alcohol Recovery
  • Salary + Super + Attractive Salary Packaging options available
  • Senior Intake and Admissions Clinician working for a leading Not-For-Profit
  • Based at one of Windana TC sites with the availability to move around Windana’s other sites

  • Coordinate and Leading the Therapeutic Communities services admissions and make a difference in people's lives
  • Full-time Permanent opportunity

The Program:

The Therapeutic Community (TC) residents rehabilitate by exploring their own life experiences and learning from the experience and insights of others. In education, therapy, and work groups, which form the basis of the daily routine, everyone has an opportunity to explore new ways of experiencing life. The TC is all about change and growth in a supportive and non-judgmental environment.

The Opportunity:

The Senior Intake Clinician is responsible for providing overall coordination for incoming referrals to the Therapeutic Communities services.

The position reports to the Manager Rehabilitation Services from a directorate perspective but has operational accountability to all TC program managers.

The Senior Intake Clinician will work closely with all relevant program staff, including Assistant Manager, program Team Leaders, Nurse Practitioner and residential services assessment staff.

This role is responsible for leading the TC admissions team, which includes managing, mentoring and coaching staff and students that circulate through the team.

To be successful in this role, you will have:

  • Bachelor's degree or higher qualification in a relevant field such as Social Work, Welfare, Occupational Therapy, Social Work, Nursing etc.
  • Minimum of 3 – 5 years experience working within the AOD sector, and a demonstrated and sophisticated understanding of the Victorian AOD sector.
  • High-level time management skills and a proven ability to coordinate several activities simultaneously to meet identified outcomes and timelines
  • High-level assessment skills with previous experience and knowledge of forensic, mental health and substance misuse, including substance types and use patterns.
  • The ability to discern and prioritise clients' needs and give the most useful and appropriate information, intervention, or referral.
  • Sound knowledge of clinical risk assessment principles and management and a proven ability to develop strategies to support clients with comorbid mental illness and drug & alcohol issue.
  • Demonstrated proficient and effective written and verbal communication skills and Advanced level of computer skill.
  • Demonstrated ability to establish excellent rapport with a range of stakeholders, including clients, families, staff and external service providers.
  • Demonstrated ability to manage challenging situations in a high-pressure environment.
  • Awareness of legislation affecting Windana services, e.g. Equal Opportunity, Mental Health, Disability Services, Children and Young People's Act.
  • Current Senior First Aid certificate.

About Windana

Since 1984, Windana has helped thousands of people recover from the harmful effects of drugs and alcohol and make meaningful change to lead healthy and fulfilling lives. To learn more about us, visit https://windana.org.au/.


If you have any queries, please email: applications@windana.org.au using the subject line: Senior Intake and Admissions Clinician enquiry via EthicalJobs.

Additional Information:

We are committed to child safety and are a Child Safe organisation. A valid Working with Children Check is mandatory for this position, and a police check will be administered for preferred candidates. A current full Victorian Driver's license is essential for this role.

We value diversity and are committed to creating an inclusive workplace culture. We encourage people with disability, Aboriginal Australians, LGBTQIA, young people and people from culturally diverse backgrounds to apply for this position.

How to apply

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