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Head of Operations and Incident Management

Wildlife Victoria

An exciting and rare opportunity to be part of the team to transform Wildlife Victoria and drive an impactful and ongoing difference.

  • Lead and transform the Wildlife Victoria Emergency Response Service call centre to best practice and beyond
  • Engage broadly across the wildlife sector on wildlife operational matters
  • Implement and embed an end to end set of operational functions across the organisation
  • Apply your outstanding leadership skills in achieving high employee engagement and performance
  • Leadership role requiring a minimum of 10 years experience in a relevant senior operational position

The Head of Operations and Incident Management will lead the Wildlife Victoria Emergency Response Service and team of Emergency Response Operators, operating 7 days a week, 365 days a year, taking calls from the general public, volunteers and other agencies reporting sick, injured and orphaned wildlife and managing response.

This role is an integral member of the Wildlife Victoria leadership team reporting to the CEO and is the interface on operational matters into other government and non government organisations including the Department of Environment, Land, Water and Planning (“DELWP”), Parks Victoria, Zoos Victoria and others.

The Head of Operations and Incident Management will transform Wildlife Victoria’s activities end to end across the scope of the role to ensure a sustainable, professional and effective service ongoing.

A position description is attached.

Where the successful applicant does not have experience in wildlife rescue, an induction period of training and in field rescue activity and observation will form part of the duties of the role.

How to apply

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