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Program and Customer Service Support Officer

Whitehorse Manningham Libraries

Whitehorse Manningham Libraries (WML) operates as one of the most actively used public library services in Victoria. Our services are available to the whole community through eight physical locations, Outreach, Home Library Services and the library website.

The Role

WML are recruiting for an ongoing part time (90.50 hours per four week period) Program and Customer Service Support Officer.

To be successful in this new role you will have:

  • Excellent customer service skills
  • Strong communication skills
  • The ability to assist in the delivery of programs for adults and children; including story times, digital literacy classes and author events
  • A love of learning programs
  • Good organisational skills
  • The ability to work with a diverse community
  • Public speaking skills
  • Skills and experience applicable to the role

The successful applicant will love working in a customer service environment and be comfortable working with a range of different technologies.

This position includes regular weekend and evening shifts.

Whilst this position is located at The Pines Library, applicants may be required to work at any of the Whitehorse Manningham Library locations in accordance with operational needs.

All applicants are required to read the Position Description and Candidate Information Pack and follow the instructions on how to apply. Both documents are available by clicking on the links.

All applications must be submitted via the Apply Now button.

Only shortlisted applicants will be contacted.

Enquiries: Tracey Olive 9896 4311.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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