• Full & part-time opportunities available
• Fixed-term until 31 December 2021

About us

cohealth is one of Australia's largest community health organisations delivering a range of health and support services across Melbourne's CBD, northern and western suburbs. Our mission is to strengthen community and make a difference to the lives and wellbeing of people, particularly of those who experience stigma and the risk of marginalisation.

We create impact through a powerful combination of advocacy, innovation in service delivery, and partnership with consumers, communities and other stakeholders.

Our work is informed by human rights-based principles including participation, accountability, non-discrimination, empowerment and the practice of human rights standards. We require all employees to perform in a way that is in line with these principles and we strive to have a workforce that is reflective of the community we provide services to.

We celebrate difference and welcome people of all cultural backgrounds, faiths, genders, sexualities and abilities.

Position overview & purpose

This position sits within the Covid Response structure, Clinical Pathways Team and is a key role in the provision of care needs assessment and care plans to community members who contract coronavirus.

The Care Pathway Navigator provides telephonic social and welfare needs supports to covid positive clients during their illness.

The Care Pathways Navigator coordinates access to services that support their covid recovery care plan.

Key accountabilities

The Care Navigator will be able to engage clients to deliver tailored supports based on person centred plans, using a strengths-based approach with trauma informed principles as required. They will also identify gaps in clients support provisions and use a person-centred approach to work collaboratively with the client to implement their care plan.

They will have the ability to build rapport and develop high quality professional relationships with clients, formal and informal supports, involving them in the implementation of their care plan.

They will conduct medical screens based on symptoms connected to coronavirus, referring the client into appropriate care pathways, and liaise with GPs of clients to enable them to monitor the wellbeing of their clients who are COVID positive.

Establishing and maintaining sustainable service pathways, partnerships and support networks to meet client needs by engaging informal supports, formal network key stakeholders and emergency service professionals as required will be an important part of the role. Additionally they will provide time limited support coordination to assist the client to connect with supports, whilst they recover from coronavirus.

The Care Navigator must liaise with partners such as RMH intake, Family Violence providers, AOD providers, local council and other specialist providers to establish social care plan that enables quarantine, as well as liaising with Department of Health and Human Services as required regarding the status and care of clients who are COVID positive.

Additional responsibilities include:

• Data and documentation - precise documentation of client information and data collection.
• Working cooperatively and in a team environment.
• Maintain knowledge, skills, qualifications accreditations and registrations through participation in professional development activities.
• Carry out duties in a manner that does not adversely affect their own health and safety of others by reporting all incidents and injuries as well as cooperating with any measures introduced in the workplace to improve Work Health & Safety (WHS).
• Comply and adhere to all cohealth policies and procedures including code of conduct and values.
• Undertake special projects or tasks as required.
• Perform all other duties as directed, within the limits of skills, competence and training to maximise flexibility and effectiveness.

This position requires a Victoria Police Check.

About you

Care pathways coordinators will come from the following disciplines: Nursing, AOD, Mental Health, Family Violence, Community Development, and Other relevant Allied Health Disciplines

Care pathways Navigators operate 7 days per week with shift hours varying depending on service need, incumbents will be required to participate in shifts as rostered. You will be required to undergo regular COVID testing and provide cohealth with the results.

To apply for this job click Apply Now & enter ref code: 5609984.