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Recovery Worker

Wellways Australia

About Wellways

We are a values-based organisation. We stand for Honesty, Acceptance, Fairness, Commitment and Participation.

Wellways Australia is a leading not-for-profit organisation dedicated to ensuring all Australians lead active and fulfilling lives in their community. We work with individuals, families and the community to help them imagine and achieve better lives. We advocate for change to ensure people have access to the best possible care and information when they need it. We provide a wide range of services and assistance for people with mental health issues, disabilities, youth and older Australians and those requiring community care.

About the Program

The Psychosocial Support Service (PSS) delivers an integrated psychosocial service intervention with physical health through the established mental health stepped-care model across the north and eastern catchment. The program provides:

  • One-to-one psychosocial supports
  • Individual peer support using the Intentional Peer Support model
  • Peer-developed and evidence-based group education and support programs (e.g. My Recovery; Wellways to Work) delivered by our trained peer facilitators
  • Integration of intake and assessment with our partners' 'Community Health Navigators' using health screening to support participants physical and mental health needs.
  • Participants choice and control in the service delivery including location (office-based or outreach) and hours of delivery (including weekends and after hours)
  • Tailor and coordinated recovery plans at the right level of support (e.g. Low, Moderate or Intensive) for each participant

About the Role

Under the general direction of the Team Co-ordinator Wellways HealthAbility PSS and Senior Recovery Workers, this role will be responsible for providing the day to day support to PSS participants. Recovery workers will work alongside the Community Health Navigators and Mental Health Occupational Therapists to:

  • Engage participants and develop professional and trusting relationships
  • Develop individual recovery plans with participants incorporating individual goals, focusing on skill and knowledge development while working towards recovery and under the ethos of 'Client self-direction'
  • Provide direct practical support to participants to attain the skills required to meet the goals identified to support social inclusion and recovery
  • Ensure that all operational and administrative requirements are met including regular reporting requirements and records maintenance
  • Case planning: convene case planning meetings with natural supports community and clinical supports, and other service partners.
  • Case coordination; coordinate activities for the participant in service delivery (clinicians, employment services, education providers, accommodation providers)

Skills & Experience

  • Relevant qualifications or commensurate experience in working in a support role for people with a mental illness, generally a Certificate IV qualification or above.
  • Demonstrated experience and skills in working within programs for people with a serious mental illness or their natural supports and carers, including the provision of high quality recovery oriented practice
  • An understanding of the biopsychosocial model of mental health and how social inclusion principles are applied to service delivery for people with serious mental illness
  • Demonstrated ability to facilitate the active involvement of participants and natural supports in the development, planning, delivery and evaluation of services
  • An ability to establish and maintain effective partnerships including liaison, mediation, negotiation and consultation with various stakeholders including clinical services and other members of the support team including the participant's family

Pre-employment compliance requirements

For a confidential discussion about the role, please contact Michael Ashenden, PSS Coordinator on 0477 740 535.

We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.

How to apply

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