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Key Relationships Manager

The Wayside Chapel

Who are we?

Our mission is creating community with no ‘us and them’. We do this by breaking down the barriers of judgement and providing a safe place where people from all walks of life are welcome.
  
We operate a range of services that place dignity, respect and love at the heart of our approach to ensure that the most marginalised members of our community have equitable access to:

  • Essential health, welfare, social and recreational services, specifically in Kings Cross and Bondi
  • Items necessary to maintain a basic standard of living including showers, clothing and low-cost
    meals
  • Specific needs-focused programs and services to engage and support people visiting Wayside (our visitors), and provide pathways to participation in community and vocation.

Website: www.waysidechapel.org.au

Watch this short clip about our Wingspan Program to get to know us better: https://youtu.be/9Lj0Y8ernKA

About the Position

This is a new role within the Marketing & Fundraising team that will focus on nurturing long-lasting relationships with some of our dearest supporters.

As the Key Relationships Manager, you will be responsible for the direction, growth and management of the mid-level donor portfolio. With a passion for delighting donors, you will initiate, develop and cultivate relationships by taking supporters on a journey of discovery and engagement with Wayside’s mission of creating community of no “us and them”. You’ll play a pivotal role in creating meaningful connections and a sustainable revenue stream as we embark on our 10-year strategic plan.

Short summary of responsibilities

  • Manage the mid-level donor portfolio, including leading the development and implementation of a mid-level donor strategy to achieve annual revenue targets
  • Develop, manage and execute a donor pipeline and rolling stewardship plan, including the delivery of events, communications and other interactions
  • Deliver appropriate and timely follow-up of donors following the receipt of financial or in-kind contributions, including acknowledgment and recognition
  • Utilise data-driven insights, engagement planning and supporter surveys to determine priorities and to ensure approaches are stakeholder centric
  • Collaborate with the Individual Giving Manager on the annual appeals program and fundraising campaigns to personalise communication and collateral to mid-donors

About you

  • 4+ years’ career experience in a relevant role; fundraising, communications, business development, sales, customer service
  • Experience delivering financial results within a charity or business development role
  • Exceptional relationship management skills with demonstrated experience fostering relationships with a wide range of stakeholders to achieve mutually beneficial outcomes
  • Highly developed verbal and written communication skills
  • Ability to have fun, celebrate wins and embrace errors
  • Passion to make a positive impact on the community and a willingness to work within the Wayside Chapel ethos, support its values and advance its mission

What we offer you

  • Access to NFP salary packaging ($18,550 tax free)
  • Five weeks annual leave!
  • Flexible working conditions
  • Paid parental leave
  • Opportunity for career development
  • To be part of a fun-loving, high-performing team wrapped up in a values-driven and fast-growing organisation

Join us as we embark on our new 10-year strategic plan!

Note: Please note, before you submit an application to work at Wayside Chapel that we are firm in our belief that we must embrace all efforts within our remit to manage and mitigate the spread of COVID-19. So we have made it mandatory for all staff and volunteers to be vaccinated against COVID-19.

An offer of employment is dependent upon successful completion of a Working With Children Check and Police Check prior to commencing employment.

Application details

Applicants must include a copy of their resume and a cover letter that outlines how your skills and experience meet the job requirements. Review the Job Information Pack for full details. Applications close on the date advertised however applications will be reviewed as received so please apply right away.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.

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