About the Role:

We are seeking a highly capable Participant Administration Officer to provide administrative support to the Participant Experience Team and Waverley’s participants, contributing the to a seamless and positive experience for Waverley’s current and prospective participants,

Some of the key responsibilities:

• Support the participant onboarding process as well as ongoing participant record management.
• Administration and collection of all necessary documentation, including service agreements, certificates, and support plans, to maintain a safe and compliant supported employment environment.
• Work closely with the Experience Team to monitor and enhance job satisfaction among supported employees (NDIS Participants), ensuring a fulfilling and supportive work environment.
• Supporting the experience team with administrative tasks as required.

Our ideal candidate

• Proven ability to work in a collaborative team environment and demonstrated capacity to act independently.
• Demonstrated ability to handle sensitive information with confidentiality and professionalism.
• Understanding of the NDIS and supported employment frameworks is highly desirable.
• Previous experience in an administrative role, preferably within Not-for-profit, NDIS environments.

About Us

Waverley Social Enterprises is embarking on an exciting transformation driven by the vision to offer our unique environment to more people living with disabilities, and to be a recognised leader in the disability supported employment services sector.

We currently support over 300 people living with disabilities across our 2 sites, Notting Hill, and Hallam. We have employment opportunities in packaging, assembly, warehouse, gardening, catering. Providing innovative and meaningful employment for people living with a disability in a supported work environment.

What benefits can WSE provide to you?

Waverley Social Enterprises offers a working environment where staff team building is encouraged, building a sense of community, and importantly making work fun! all underpinned by recognition and inclusivity of individuals. Remuneration is competitive within the disability sector; this includes salary packaging as an optional benefit.

Only candidates with valid working rights and permanent residency status will be considered for this position. Offers of employment will be subject to an NDIS Clearance check.

We encourage applications from candidates of all backgrounds.

Any questions, feel free to reach out to our Talent Acquisition Officer at [email protected] using the subject line: Participant Administration Officer enquiry via EthicalJobs.