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GM - Service Delivery & Improvement

Very Special Kids
  • Senior Executive Position
  • 0.7 – 1.0 EFT position negotiable with true flexibility
  • High profile NFP based in Malvern

Very Special Kids provides holistic care for Victorian families facing the potential death of a child with a life limiting condition. We provide; counselling and emotional support for the whole family, medically-supported respite care and end of life care and long-term bereavement support. Our free-of-charge services help more than 850 families across Victoria, with ongoing support, from the child’s diagnosis all the way through to bereavement or the child joining adult services.

We have a rare senior leadership position for a General Manager to lead our service delivery teams and broad portfolio of quality and improvement strategic initiatives across our organisation. Reporting to the CEO, your key focuses will extend through a range of clinical governance and operational areas including oversight of NSQHS Standards accreditation, QA processes, service improvement projects, collaboration with key external service providers and government departments, as well as operational areas including service reviews.

You are a visible, authentic leader who enjoys mentoring and developing others, and come from a health or community service setting with a proven track record as a change champion and strengths in business acumen, process improvement and project management. You are an outstanding communicator with strong persuasive and engagement skills and can influence at all levels.

In return, we offer our employees a unique rewarding environment including a highly engaged and supportive team, the opportunity to connect with a very special cause, full NFP salary packaging, true flexible working options, a beautiful setting conveniently located to shops, parking and transport in Malvern, and targeted individual development plans.

At Very Special Kids, our goal is for our workforce to reflect the diverse community we serve. We continually seek to employ people of any gender, age, religion, sexual orientation, with a disability, Aboriginal Australians and varied cultural backgrounds. If this sounds like you, please take a look at the position description attached below or on our website www.vsk.org.au.

Very Special Kids is committed to providing a child-safe environment and requires all staff to have Working with Children and Police Record Checks.

Click Apply Now to apply or call for a confidential discussion on 03 9804 6239.

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