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Royal Commission Peer Support Worker

Victorian Mental Illness Awareness Council

VMIAC is the peak Victorian non-government organisation for people with lived experience of mental health or emotional issues. VMIAC provides individual, group and systemic information and advocacy along with specialist peer support, research and evaluation, education and training.

Our vision is a world where all mental health consumers stand proud, live a life with choices honoured, rights upheld, and these principles are embedded in all aspects of society.

The Royal Commission Support Worker will provide resources, information and support individually and collectively to consumers seeking to participate in the Victorian Royal Commission into Mental Health Services and the Disability Royal Commission. The Support Worker will ensure VMIAC provides a timely, responsive service to individuals and communities across all aspects of the commission’s activities promoting self-advocacy, community learning, and the coproduction of resources and training for and by people with a lived experience of psychosocial disability.

Specific Responsibilities

Information and Education

  • Develop and present informative and educational support programs and resources for a range of audiences via multiple mediums interfacing with media platforms
  • Work closely with VMIAC’s NDIS team to ensure that support is available and responsive to consumer’s needs
  • Develop and facilitate workshops for people living with psychosocial disability to respond to the Royal Commissions
  • Develop and facilitate self-advocacy training, promoting participation
  • Develop and facilitate resources co-designed with CALD & LGBTI communities
  • Promote an understanding of VMIAC’s role within communities
  • Maintain administrative and IT data recording requirements with timely reporting against all identified reporting requirements.

Support

  • Answering of calls and enquiries, providing assistance and support where possible;
  • Provide intake and triaging of commission related calls and enquiries from members of the community, assessing and categorising the urgency of calls and allocating the correct resource and response times to ensure all callers receive a timely follow up and support.
  • To respond quickly and in efficient manner to commission enquiries from consumers providing information, resources and one on one coaching and support regarding matters relating to the commissions
  • Meeting with and delivering one on one support and coaching on matters relating to the commissions for consumers in rural communities on an arranged basis

Teamwork and Communication

  • Support the Implementation of strategic projects as directed
  • Attend monthly staff meetings
  • Contribute to the team meetings and other forums as appropriate providing information and feedback
  • Embrace the Code of Conduct working to create a safe, supportive and happy workplace
  • Respecting boundaries, provide peer support to colleagues where it is safe to do so
  • Actively contribute to Workplace Health and Safety by taking reasonable care for personal health and safety and that of others in the workplace; raising suggestions and concerns as they arise to ensure a safe work environment for employees, consumers and visitors.
  • Complete tasks as assigned and requested by management.

Applicants must have lived experience of mental health problems or emotional distress and of being a consumer of mental health services.

A position description is attached.

How to apply

This job ad has now expired, and applications are no longer being accepted.
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