• Join an organisation making a difference in the community
• Full time ongoing position
• Salary commensurate with experience, range: $91,334 - $114,165 plus superannuation
• Attractive employee benefits including salary packaging

About the role:

This presents a rare opportunity for a technical professional with a keen interest in developing their expertise, to join a team committed to providing high quality services through the adoption of industry best practice and divisional service delivery models.

You will be responsible for managing the integration of new technologies into the supported environment using effective change and release management techniques and providing fault resolution and technical support using comprehensive problem solving techniques. You will also provide on-call support outside of business hours on a rotational basis.

You will work collaboratively with other Senior Systems Engineers to ensure Victoria Legal Aid's Information Communications and Technology (ICT) infrastructure systems run at optimal levels, adhering to best practice and organisational compliance policies.

This position is based in Melbourne CBD although the successful candidate will be required to work from home currently until advised otherwise.

About you:

You will be a self-starter with the capacity to work independently and effectively under pressure within a small team environment.

You will have experience in implementing hardware, software and network upgrades, along with sound problem solving skills in relation to technical support functions.

You will bring expert knowledge and experience in Windows, Azure, networking, virtualisation platforms, communications messaging, web-based and directory services, and will show a thorough understanding of ICT security concepts, technologies and procedures.

About Victoria Legal Aid:

Our vision is for a fair and just society where rights and responsibilities are upheld. With over 800 staff employed in 15 offices across Victoria, we help people with their legal problems by providing information, advice and education with a focus on the prevention and early resolution of legal problems. We also provide legal representation to those who need it most.

Employee benefits:

We offer attractive employment benefits including salary packaging (making part of your salary tax-free), flexible working arrangements, family friendly policies and opportunities for professional development. Whilst the work is challenging, you will be rewarded with a culture that is focused on achieving quality outcomes for disadvantaged Victorians.

How to apply:

Click Apply Now and submit a current resume and completed candidate application form (listed within the file attachments as a Word document). You must complete the candidate application form to be considered for this role, separate responses to the KSC outlined in the position description are not required. Please also include the contact details of two referees.

To protect your safety and the health and safety of our staff, interviews for this role will take place online. If shortlisted for an interview you will be provided with further information about the process.

For further information review the attached position description or contact Paul Kerr, ICT Infrastructure Manager on (03) 9269 0412.

No agency applications will be accepted.

A position description and application form are attached.